STEPHANIE REVELS
SPARTA,COM
Summary
Decisive, goal oriented and results focused professional with 20 years of experience in office management, project management, key account management,manufacturing and distribution within the automotive and industrial industries. Proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence.
Overview
12
12
years of professional experience
Work History
Fleet Sales Revenue Team
Wrench Inc.
Seattle, WA
04.2019 - Current
- Work with customers to understand needs and provide automotive repair service.
- Quoted prices, credit terms and other bid specifications.
- Kept detailed records of daily activities through online customer database.
- Worked independently with minimal supervision.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Negotiated prices, terms of sales and service agreements.
Project Manager and Production Control Manager
SNA
Gordonsville, TN
02.2011 - 07.2014
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Drove team success through shared vision and recognition of quality performance.
- Sourced materials to keep up with production goals and meet customer demands.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Reviewed work for quality and compliance with company standards and design specifications.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Met with suppliers to assess changes and determine proper courses of action.
Key Account Manager
Integrated Logistics Services
Livonia, MI
04.2006 - 07.2008
- Elevated account management by predicting potential competitive threats and outlining proactive solutions.
- Produced and submitted weekly reports outlining progress against KPI objectives.
- Worked with Tier 1 suppliers to understand needs in order to create and implement JIT deliveries daily
- Determined project objectives, budgets and schedules by coordinating with clients and teammates and optimized plans to meet changing conditions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Coordinated with purchasing department and suppliers to ensure accuracy and timely delivery of products.
Sales/Branch Manager
HTI
Roseville, MI
01.2003 - 12.2005
- Met deadlines by proactively managing individual and team tasks.
- Supervised inventory cycle counting processes, including product damages and product returns
- Utilized problem-solving skills to analyze and resolve issues that effected business operations and goal achievement.
- Engaged prospects and customers through various events, including trade shows, seminars and workshops.
- Collected historical cost data to estimate costs for current or future products.
- Used SAP and Microsoft Excel to generate quotes and proposals for customers.
- Improved productivity of customer service and warehouse teams by leading training initiatives and revamping schedules, reducing overtime.
Education
High School Diploma - undefined
Hazel Park High School
Hazel Park, MI1992
Skills
- Self-motivated
- Contract review and recommendations
- Analytical thinking
- Skilled in Microsoft Office
- Project Management
- Supplier Relations
- Blueprint Proficiency
- Process improvement
- Account management
- Quality Specifications Adherence
- Creating Estimates
- Corrective Actions
Timeline
Fleet Sales Revenue Team
Wrench Inc.
04.2019 - Current
Project Manager and Production Control Manager
SNA
02.2011 - 07.2014
Key Account Manager
Integrated Logistics Services
04.2006 - 07.2008
Sales/Branch Manager
HTI
01.2003 - 12.2005
High School Diploma - undefined
Hazel Park High School
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