Driven by passion for achieving project goals within dynamic environments. Developed skills in strategic planning, resource allocation, and stakeholder engagement. Ready to transition into new field, leveraging strong ability to streamline processes and enhance team productivity.
Results-driven Program & Contract Administrator with extensive experience in workforce development, contract administration, and program oversight. Expert in strategic partnerships, collaborating with internal and external stakeholders, training providers and community organizations to enhance career pathways and employment services. Adept at leveraging Tableau, Power BI, and Excel for data-driven decision-making and program performance analysis. Strong communicator and public speaker, delivering webinars, training sessions, and conference presentations to diverse stakeholders.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Program Manager / Contracting Officer’s Representative
US Department of Labor
Dallas, Texas
09.2023 - Current
Lead program management for the Office of Job Corps and Workforce Innovation and Opportunity Act (WIOA) programs, ensuring alignment with federal policies and workforce development goals
Conduct Regional Office Comprehensive and Targeted Assessments for all 21 Job Corps Centers in the Dallas Region, evaluating compliance, performance, and operational efficiency
Provide technical assistance on the Job Corps Policy Requirements Handbook (PRH) to Forest Service Job Corps Centers, ensuring adherence to federal regulations and best practices
Develop and expand Career Technical Education (CTE) offerings, collaborating with community colleges, training providers, and industry partners to align curricula with labor market needs
Oversee Firm-Fixed-Price (FFP) contracts, ensuring compliance, vendor management, and quality assurance to optimize program efficiency
Conduct performance evaluations using key performance indicators (KPIs) and data-driven metrics to assess program effectiveness and drive continuous improvement
Establish and strengthen strategic partnerships with program partners, community colleges, and eligible training providers to enhance educational and career pathways
Manage contract compliance, risk assessments, and performance monitoring, ensuring accountability and high-quality service delivery
Integrated youth career pathway development initiatives, incorporating pre-apprenticeships, registered apprenticeships, and paid work experience to enhance employment opportunities for young job seekers
Earned Contracting Officer’s Representative (COR) Level II certification from Defense Acquisition University (DAU), ensuring compliance with federal procurement and contract management standards
Program Manager WIOA & Wagner Peyser
Texas Workforce Commission (TWC)
Austin, TX
12.2021 - 09.2023
Directed team of 6 staff and managed day-to-day operations of the WIOA/Employment Services (ES) technical assistance team and department data analysts, ensuring efficiency and alignment with program goals
Analyzed and evaluated program performance data using Power BI to assess effectiveness and drive improvements in workforce development outcomes
Served as a Subject Matter Expert (SME) for WIOA/ES grant-funded initiatives and policy-driven projects, providing guidance on state and federal regulations
Provided targeted technical assistance to internal and external stakeholders, ensuring compliance with state and federal workforce policies
Designed and delivered webinars, presentations, and training content to enhance understanding and implementation of workforce programs
Represented TWC at conferences, committees, seminars, and industry panels, advocating for workforce development initiatives
Served as the State of Texas Fidelity Bonding Coordinator, ensuring compliance and program accessibility
Developed a Tableau Dashboard that integrated grant financials and program performance data, enabling an efficient, data-driven technical assistance plan for all 28 workforce boards across Texas
Launched and facilitated monthly calls with all 28 workforce boards, providing targeted technical assistance for WIOA programs to improve service delivery
Led the integration of LinkedIn, Korn Ferry, and Metrix Learning platforms into workforce development programs, enhancing program participation and engagement
Utilized Power BI for data visualization and analytics, providing leadership with real-time insights into program performance
Managed projects using Asana, ensuring efficient task tracking, team collaboration, and project execution
Served as a Board Member for Dallas Workforce Solutions, contributing to regional workforce development strategies, policy recommendations, and community engagement initiatives
Program Supervisor TANF CHOICES & NCP Programs / SNAP E&T
Texas Workforce Commission
AUSTIN, TX
04.2021 - 12.2021
Directed team of three (3) and managed day-to-day operations of the Temporary Assistance for Needy Family (TANF) CHOICES & Non-Custodial Parent (NCP), and Supplemental Nutrition Assistance Employment and Training Program (SNAP E&T) technical assistance team, ensuring program effectiveness and compliance
Served as a Subject Matter Expert (SME) for TANF, SNAP E&T and NCP grant-funded initiatives and policy-driven projects, providing guidance on state and federal regulations
Analyzed and evaluated program performance data to assess impact, identify gaps, and implement data-driven improvements aligned with state and federal goals
Provided targeted technical assistance to internal and external stakeholders, ensuring adherence to state and federal workforce policies
Developed and delivered webinars, presentations, and program content to support workforce professionals and program participants
Served as the State of Texas Fidelity Bonding Coordinator, managing program implementation and accessibility
Grants/Contract Manager & Project Lead
Texas Workforce Commission
Austin, TX
08.2019 - 04.2021
Provided contract support to four (4) Workforce Development Boards, managing 37 contracts from initiation to amendments, including grant technical assistance, monthly communications, and expenditure monitoring
Led six (6) large-scale special project grants, including: Education Outreach Specialist Pilot Program, IKEA HOME Donation Grant, Youth Job Skills Initiative, WIOA Alternative Funding, WIOA COVID-19 Relief Program, High Demand Job Training Grant
Served as Subject Matter Expert (SME), assisting the Business Operations Division in the sale of agency-owned buildings, ensuring compliance and operational efficiency
Developed application-based special project grants using Adobe Pro and DocuSign, streamlining the grant application and approval process
Created weekly and monthly reporting tools using Microsoft Excel and Asana, enhancing grant tracking and performance monitoring
Designed and maintained a Financial and Performance Tableau Dashboard, providing real-time insights for leadership decision-making
Produced and facilitated monthly webinars for internal and external stakeholders, providing training on workforce initiatives, grant management, and compliance
Project & Contract Manager
Texas General Land Office
Austin, Texas
01.1999 - 08.2019
Coordinated annual valuations of over 700 state agency-owned properties, ensuring compliance with state and federal legislation
Collaborated with TXDOT, TWC, TDCJ, DPS, and TPWD to facilitate accurate assessments
Served as Subject Matter Expert (SME) for Veterans Land Board valuation services, providing guidance to both internal stakeholders and veteran customers
Managed large-scale RFQs (Request for Qualifications) for appraisal and inspection services, overseeing RFQ development, contract drafting, quality control, valuation reconciliation, risk assessments and vendor performance evaluations
Led contract management for complex appraisal projects, ensuring regulatory compliance and high-quality valuation services
Provided valuation services for both complex and non-complex properties across Texas, supporting state asset disposition and acquisition strategies
Developed and managed the annual departmental budget, aligning financial planning with strategic goals
Education
Some College (No Degree) - Political Science
Southwest Texas State University
San Marcos, TX
Skills
Program Management
Training Development & Workshop Facilitation
Strategic Planning & Implementation
Stakeholder Collaborations
Career Pathway Development
Workforce Development Programs
Federal and State Grant Compliance
Contract & Finance Administration
Risk analysis and management
Team leadership
Change management
Project management
Certification
Contracting Officer's Representative II
Timeline
Contracting Officer's Representative II
10-2024
Program Manager / Contracting Officer’s Representative
US Department of Labor
09.2023 - Current
Program Manager WIOA & Wagner Peyser
Texas Workforce Commission (TWC)
12.2021 - 09.2023
Program Supervisor TANF CHOICES & NCP Programs / SNAP E&T
Texas Workforce Commission
04.2021 - 12.2021
Grants/Contract Manager & Project Lead
Texas Workforce Commission
08.2019 - 04.2021
Project & Contract Manager
Texas General Land Office
01.1999 - 08.2019
Some College (No Degree) - Political Science
Southwest Texas State University
Similar Profiles
Marcus RobinsonMarcus Robinson
Unemployment Insurance Program Specialist at US Department of LaborUnemployment Insurance Program Specialist at US Department of Labor