Stephanie Roberts
Ozark,MO
Summary
Knowledgeable with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.
Overview
27
27
years of professional experience
Work History
Team Member
Casey's
Ozark, MO
03.2016 - 03.2025
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Maintained cleanliness and organization of store environment to ensure compliance with health regulations.
- Operated point-of-sale systems efficiently to facilitate accurate transactions.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Resolved customer inquiries and complaints promptly to maintain positive shopping experiences.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Cashier/Clothing Sales Associate
Orscheln's Farm And Home
Ozark, MO
07.2010 - 03.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer service protocols.
- Managed cash drawer, ensuring accurate counts and deposits at end of shifts.
- Collaborated with team members to improve checkout efficiency during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Implemented best practices for handling returns and exchanges, enhancing customer satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Home Depot
Kansas City, MO
05.2008 - 03.2010
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Assisted customers with product inquiries, providing knowledgeable support to enhance shopping experience.
- Maintained clean and organized checkout areas, promoting a welcoming atmosphere for shoppers.
- Collaborated with team members to streamline operations during peak hours, improving overall efficiency.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Platte County R-3 High-school
Platte City, MO05-1998
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Casey's
03.2016 - 03.2025
Cashier/Clothing Sales Associate
Orscheln's Farm And Home
07.2010 - 03.2016
Cashier
Home Depot
05.2008 - 03.2010
High School Diploma -
Platte County R-3 High-school