Stephanie Roberts
Fresno,CA
Summary
Experienced Payroll Technician with expertise in payroll processing, auditing, and multi-state payroll. Known for accuracy, confidentiality, and timely resolution of discrepancies.
Overview
21
21
years of professional experience
Work History
Payroll Technician
Pridestaff
06.2015 - Current
- Processed payroll transactions, ensuring accurate wages, deductions, and compliance with company policies.
- Reconciled timekeeping records against payroll data, resolving discrepancies before submission.
- Audited employee adjustments, garnishments, and benefit deductions for accuracy and timely updates.
- Coordinated with branch teams to collect approved hours, exceptions, and payroll documentation.
- Maintained confidential payroll records and supported secure handling of sensitive employee information.
- Reviewed payroll reports for errors, identifying issues and correcting root causes promptly.
Customer Service Representative
Valley Truck Parks
01.2008 - 06.2015
- Resolved customer inquiries and concerns regarding billing, and account status with accurate, courteous communication.
- Coordinated with facility staff to address parking issues, gate concerns, and customer service needs promptly.
- Processed all DMV paperwork for vehicle sales
- Documented complaints, incident details, and follow-up actions to support consistent service resolution.
- Notary
Customer Service Representative
Labor Ready Inc
01.2006 - 01.2008
- Provided structured assistance to new applicants during employment process navigation.
- Coordinated worker assignments for service calls dispatch.
- Maintained receivable accounts
- Reviewed and processed credit applications while ensuring data accuracy and completeness.
- Confirmed weekly hours through accurate review while processing daily and weekly payroll.
- Conducted worksite evaluations to ensure compliance with safety standards
Education
No Degree - Pre Law
Fresno State
Fresno, CASkills
- Payroll processing
- Audit procedures
- Multi-state payroll
- Payroll software proficiency
- Benefits administration
- Garnishment administration
- Time and attendance systems
- Time sheet review
- General ledger
- Accounts receivable
- Employee file maintenance
- Communication skills
Timeline
Payroll Technician
Pridestaff
06.2015 - Current
Customer Service Representative
Valley Truck Parks
01.2008 - 06.2015
Customer Service Representative
Labor Ready Inc
01.2006 - 01.2008
No Degree - Pre Law
Fresno State