Stephanie Rodgers
Ripley,MS
Summary
Goal-oriented team manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering several years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.
Overview
11
11
years of professional experience
Work History
Store Operations & Team Manager
Total Savings & Cousin's Shell
Holly Springs, Mississippi
05.2012 - 08.2023
- Supervised team operations to ensure compliance with company policies and procedures.
- Coordinated training sessions for new staff to enhance team performance and skills.
- Managed inventory levels to maintain optimal stock for customer demands and sales.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed and resolved customer issues effectively in a timely manner.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed strategies to maximize sales and profitability.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Education
Potts Camp Highschool
Potts Camp, MSSkills
- Inventory management
- Sales analysis
- Sales reporting
- Cash handling
- Point of sale systems
- Operational compliance
- Store maintenance
- Merchandise planning
- Visual merchandising
- Promotions management
- Employee training
- Recruitment and hiring
- Employee scheduling
- Team management
- Team coordination
- Leadership development
- Strategic planning
- Conflict resolution
- Customer relationship management
- Relationship building
- Effective communication
- Outstanding communication
- Verbal and written communication
- Documentation and reporting
- Report generation
- Operational budgeting
- Health and safety
- Time management
- Multitasking and organization
- Reliable
- Vendor management
- Work Planning and Prioritization
- Problem solving
- Computer skills
- Store layout design
- Verbal and written communication
- Report generation
- Work Planning and Prioritization
Timeline
Store Operations & Team Manager
Total Savings & Cousin's Shell
05.2012 - 08.2023
Potts Camp Highschool