Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Rosario Betances

East Orange,NJ

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Flexible hard worker ready to learn and contribute to team success. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

9
9
years of professional experience

Work History

Head Waitress

Spring Hills Assisted Living
Livingston, NJ
03.2022 - 01.2025
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided exceptional service to high volume of daily customers.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Trained new employees to perform duties.

Security Officer

Saint Thomas School
Newark, NJ
09.2019 - 08.2021
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Confirmed visitor identification prior to granting entry into the building.
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored premises and recorded activity in daily officer reports.

CDPAP Caregiver

Accent Care Home Health
New York, NY
06.2018 - 07.2019
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Transported patients to medical, dental and personal care appointments.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Daycare Teacher's Assistant

Childrens Place Inc.
New York, NY
12.2016 - 03.2018
  • Monitored computer usage and assisted students with hardware and software issues.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with school day activities, before and after-school supervision, and lunch and recess.
  • Arranged desks and chairs to make rooms more conducive to study.
  • Supported teachers by preparing wall charts and hand-outs.
  • Observed student performance and recorded academic and attendance.

Receptionist

Morgan Stanley
New York, NY
12.2015 - 11.2016
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.

Education

High School Diploma -

Graphics Communication Arts
New York, NY
06.2012

Skills

  • Multi-line telephone skills
  • Office equipment operations
  • Recordkeeping and bookkeeping
  • Meticulous and organized
  • Business operations understanding
  • Multitasking and prioritization
  • Correspondence management
  • Reliable and trustworthy
  • Professional and polished presentation
  • Document control

Timeline

Head Waitress

Spring Hills Assisted Living
03.2022 - 01.2025

Security Officer

Saint Thomas School
09.2019 - 08.2021

CDPAP Caregiver

Accent Care Home Health
06.2018 - 07.2019

Daycare Teacher's Assistant

Childrens Place Inc.
12.2016 - 03.2018

Receptionist

Morgan Stanley
12.2015 - 11.2016

High School Diploma -

Graphics Communication Arts

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