Stephanie Ross
Wake Forest,NC
Summary
Dynamic System Engineer with extensive experience at the U.S. Department of Homeland Security, specializing in cloud architecture and cybersecurity management. Proven track record in delivering robust solutions and leading teams to achieve project goals. Adept at data analysis and fostering collaborative relationships to drive successful infrastructure deployment.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
System Engineer
U.S. Department of Homeland Security
Washington, DC
03.2020 - 03.2025
- Work with development and product management teams to transition and operate cloud based workloads
- Work with strategic customers as an advisory architect and developer on engineering solutions of significant scale/volume/complexity on Azure and AWS
- Interface with cloud broker to define and procure services
- Work closely with Product Line Management and Support teams to manage solution issues and product evolution
- Assists in all aspects of the cloud migration initiative, including its impact on networks and security
- Plays a principal role in the development and implementation of Cloud workflow automation processes and procedures
- Managed 25 Contractor daily in System Engineering Work.
- PKI Administrator, Certificate Authority, Registered Certificate Authority, SSL Certs for FPS Unit
System Engineer
AGENSYS INC
Raleigh, NC
01.2018 - 01.2019
- Experience with Infrastructure as a Service (IAAS), Platform as a Service (PAAS) and API management.
- Experience with data service and infrastructure capabilities to design the best technical solution to deliver the capabilities in alignment with the Enterprise architecture and the Open Data Store.
- Determines the dependencies between service areas and external (i.e. - API management, DevOps, PaaS, OneNet, Equinox for the Tick, eternal or internal connection of the applications) and leads coordination with those groups to express needs and facilitate successful integration.
- Supports critical research and ad hoc technical projects as instructed by leadership.
- Ensure the implementation, deployment and operation of capabilities and services following Management Framework as a matrix asset.
- Participate in the various engineering meetings and boards to execute sound engineering and design, consistent development, testing and integration to deliver Enterprise data services. Delivery of well architect solutions for the Enterprise and support of the mission.
- Ensure requirements, APIs and technical documentation are consistent, integrated and linked to Enterprise.
- Maintain collaborative relationship with Architecture and Engineering Service and leadership to facilitate achievement mission.
System Engineer
APEX SYSTEMS, INC
San Diego, CA
05.2017 - 12.2018
- Advised and provided expert knowledge to customer on data loss, security, virus/malware, authentication & authorization, device compatibility, large mobile deployment strategies and interoperability with enterprise architecture with focus on Microsoft Exchange, O365 and Active Directory.
- Forensic examinations on network and endpoint systems that is vulnerable cyber-intrusion associated with malware, APT (Advance Persistent Threat) and DDOS (Distributed Denial of Service) attacks.
- Identifying security problems that need mitigating controls.
- Provide threat and damage assessment for security incidents.
- Provide technical and threat intelligence analysts for indications and warning of malicious activities.
- Blackberry UEM Console configuration and testing
- Perform Cyber Security Incident Responders in a SOC environment
- Experience with NIST SP 800-53 R4 Security Control Catalog and Program Protection Countermeasures and NIST SP 800-160 System
- Fulfilling service requests for Infrastructure Services using ITIL Framework (Incident Management, Change Management and Problem Management)
- Work on Problem Management and Change management tickets
Mobility Engineer
LOCKHEED MARTIN
Durham, NC
10.2014 - 05.2017
- Environmental Protection Agency's (EPA) mobile device program, managing over 21K+ users and 5K+ mobile devices (Blackberry, iOS, Android & Windows).
- Advised and provided expert knowledge to customer on data loss, security, virus/malware, authentication & authorization, device compatibility, large mobile deployment strategies and interoperability with enterprise architecture with focus on Microsoft Exchange, O365 and Active Directory.
- Standardized engineering process supporting global/CONUS/OCONUS operating model to assist, onboard & migrate users to MaaS 360 MDM solution.
- Experience with MaaS360 Extender training for enforcement testing.
- Documented operating procedures for system requirements & integration, development & complex processes.
- Liaised with Security, Networking and leadership to review, select and plan implement a secure technology for MDM, MAM and other mobile solutions.
- Provided support and solutions for Tier-II and Tier-III complex issues requiring elevated privileges and expert knowledge. POC resource for Apple & MaaS360.
- Experience with MDM MaaS360, Air Watch, Mobile Iron, Good Technology, O365, BMC Remedy, VPN, Tango, and Boxtone, SharePoint.
Education
MS - Actuarial Science
Bryant University
Smithfield, RI11-2026
MS - Computer Information Systems
University of Phoenix
San Diego, CA12-1999
BA - Business Administration
Bishop College
Dallas, TX12-1987
Skills
- Cloud architecture
- Data analysis
- Cybersecurity management
- Project management
- Infrastructure deployment
- SQL database management
Certification
• Secret Security Clearance, 03/01/23
• ITILv4 (PeopleCert), 03/01/24
• Life and Health Insurance License, 03/01/24
• Property and Casualty Insurance License, 03/01/24
• Bryant University, MS, Actuarial Science, 01/01/05, present
• US Navy, Operation Specialist, Honorable discharge, 7/12/1998
• ITILv4 (PeopleCert), 03/01/24
• Life and Health Insurance License, 03/01/24
• Property and Casualty Insurance License, 03/01/24
• Bryant University, MS, Actuarial Science, 01/01/05, present
• US Navy, Operation Specialist, Honorable discharge, 7/12/1998
Timeline
System Engineer
U.S. Department of Homeland Security
03.2020 - 03.2025
System Engineer
AGENSYS INC
01.2018 - 01.2019
System Engineer
APEX SYSTEMS, INC
05.2017 - 12.2018
Mobility Engineer
LOCKHEED MARTIN
10.2014 - 05.2017
MS - Actuarial Science
Bryant University
MS - Computer Information Systems
University of Phoenix
BA - Business Administration
Bishop College