Motivated Account Executive with versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Dedicated to aligning client needs with relevant services/products to meet and surpass monthly metrics.
Overview
13
13
years of professional experience
Work History
Account Executive, Remote
Access2care Non-Emergency Medical Transportation
02.2022 - Current
Enhanced client satisfaction by providing tailored solutions to meet their specific needs.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Reduced operational costs by identifying areas of inefficiency and implementing cost-saving measures where appropriate.
Independent Living Coordinator
Lycoming County Children and Youth Services
08.2011 - 02.2022
Assisted in the development of program policies and procedures for better service delivery and resident satisfaction.
Delivered high-quality case management services, leading to improved youth/family outcomes and increased retention rates.
Promoted a supportive living environment by addressing concerns, mediating conflicts, and fostering positive relationships among youth/families.
Evaluated program effectiveness using data-driven approaches; implemented improvements based on findings.
Developed strong relationships with local organizations, expanding available resources for youth/families in need of additional support.
Education
Bachelor of Arts - Business Administration
Lycoming College
Williamsport
05.2008
Skills
Relationship Building and Management
Effective Communication
Strategic Planning
Self-Managing
Languages
Spanish
Limited Working
Timeline
Account Executive, Remote
Access2care Non-Emergency Medical Transportation
02.2022 - Current
Independent Living Coordinator
Lycoming County Children and Youth Services
08.2011 - 02.2022
Bachelor of Arts - Business Administration
Lycoming College
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