Stephanie Sanchez

Maintained a comprehensive portfolio of client accounts, enhancing our connections with dealer partners. Contributed to the success of acquisitions beyond my assigned territory. Actively engaged as a full member of four Employee Resource Groups (ERGs).

Took the lead as the champion for the F&I seminar. Participated in the Fast Mentor program as a mentee.

Consistently elevated the performance standards of my team.

• Identified trends and assessed opportunities to improve processes and execution.
• Located bottlenecks to streamline existing processes.
• Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
• Reviewed employee concerns and new opportunities to drive business strategies.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Trained and guided team members to maintain high productivity and performance metrics.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Interacted well with customers to build connections and nurture relationships.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• I leverage market insights and digital tools to strategically exploit key business opportunities for forging new dealer partnerships
• My role involves conducting client acquisition meetings, skillfully promoting our brand, and establishing strong rapport with prospects to secure new business ventures
• In addition, my proficiency in leadership enables me to inspire and motivate dealership employees, fostering the development of competent teams that consistently drive revenue growth
• I actively monitor dealership workflows by analyzing data, identifying opportunities for enhanced productivity across various operational areas
• Furthermore, I initiated the creation of an onboarding platform for new hires, streamlining the orientation process
• Additionally, I take charge of organizing and facilitating the F&I school on a quarterly basis, further enhancing the skillset of our teams

• I spearheaded sales growth and streamlined processes in the Midwest territory
• I also fostered cross-functional collaboration by uniting departments around shared priorities and objectives
• Additionally, I optimized performance through daily activity monitoring and team member mentoring

• I assessed the company's training methods, implementing adjustments to address issues, enhance efficiency, and surpass training objectives
• I achieved exceptional results by skillfully prioritizing tasks and demonstrating a strong work ethic
• My analytical mindset enabled me to deconstruct problems, assess solutions, and make informed decisions

• I enhanced the overall customer buying experience, ensuring the protection of dealership revenue
• I successfully promoted both new and used vehicle sales, surpassing dealership volume, gross profit, and customer expectations
• My approach involved harnessing the potential of various resources, including eLeads, CDK, DealerTrack, CUDL, Auto Trader, TrueCar, vAuto, KBB, and others, to drive new and used car sales
• Furthermore, I maintained an optimal inventory of new and pre-owned vehicles, strategically aligned with volume and gross profit targets
• In addition, I took charge of recruiting, hiring, training, and effectively managing a high-performing sales team
• Together, we consistently set, achieved, and exceeded sales goals while managing expenses and surpassing profit and CSI (Customer Satisfaction Index) objectives