Stephanie Satterfield
Dahlonega,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Waitstaff Manager
Dipper Dan
Dahlonega, GA
06.2001 - Current
- Assisted customers with menu selections according to their dietary needs or preferences.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Ensured that all tables are properly cleared after each guest leaves the restaurant.
- Established procedures for handling cash transactions accurately and securely.
- Trained new employees to perform duties.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Inspected dining and serving areas for cleanliness and proper setup.
- Performed cashier duties when necessary including handling payments from customers using POS system.
- Assisted with resolving customer complaints in a professional manner.
- Maintained thorough knowledge of menu to describe dining options.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted staff by serving food and beverages or bussing tables.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated equipment and machinery according to safety guidelines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Lumpkin County High School
Dahlonega, GA05-2008
Skills
- Hygiene standards
- Food safety
- Menu design
- Cleaning and sanitation
- Guest service
- Server coordination
- Organization
Certification
ServSafe Certification August 2024
Timeline
Waitstaff Manager
Dipper Dan
06.2001 - Current
High School Diploma -
Lumpkin County High School