Hardworking and reliable, with strong ability in teamwork and communication. I am organized, proactive and punctual with team-oriented mentality and a motivated employee eager to apply. I am also seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Cashier
Sams Club
Long Beach, CA
03.2024 - Current
Issued receipts, refunds, credits or changes due to customers.
Checked personal identifications during alcohol and tobacco sales.
Counted and balanced cashier drawers.
Processed returns and exchanges of merchandise by store policies.
Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Welcomed customers, offering assistance to help find store items.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Offered customers carry-out service after a transaction.
Answered customer questions and provide store information.
Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
Learned roles of other departments to provide coverage and keep the store operational.
Team Member
Chick-Fil-A
Long Beach, CA
05.2022 - 03.2024
Welcomed the guests.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Developed positive customer relationships through friendly greeting and excellent service.
Resolved customer issues promptly in a professional manner.
Participated in team meetings to discuss strategies for improvement.
Trained new team members using approved training materials and information.
Helped with deep cleaning to meet store regulations.
Rotated through series of different stations based on team needs.
Looked for ways to go above and beyond job requirements.
Cashier
California's Sushi & Teriyaki
Lakewood, CA
01.2022 - 05.2022
Processed customer payments accurately and efficiently.
Resolved customer complaints regarding food quality or service promptly and professionally.
Observed food safety and sanitation protocols to reduce germ spread.
Efficiently handled multiple orders simultaneously during peak hours.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Stocker
99 Cents Only
Hawaiian Gardens, CA
11.2021 - 12.2021
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Blocked and faced products on shelves and displays to meet company policies.
Ensured no damaged or expired items were placed on shelves.
Stocked shelves with items making sure items were not outdated and brought forward.
Broke down and discarded empty packaging and boxes after stocking products.
Inspected items received for damage or other issues.
Greeted customers and retrieved requested products to drive satisfaction.