Improved program procedures and communication for the public
Prioritized and organized multiple tasks and completed projects in a timely matter.
Directed customers orally and written on general knowledge of procedures and regulations for El Paso County.
Shadowed Environmental Health Specialist at commercial and public facilities to ensure continued compliance with public health standards. Witnessed inspector notify management of violations and potential health hazards.
Account Manager
Packaging Corporation of America
Waco, TX
07.2018 - 08.2020
Monitored inventory, scheduled shipments, and tracked order status.
Organized and maintained master files for customer accounts
Managed accounts and provided customer service for multiple clients.
Typed reports and documents that were required.
Assured all account orders were processed when due.
Performed under pressure when confronted with persons acting under stress.
Created paperless filing system for customer service representatives to be able to work more efficiently.
Intern
Packaging Corporation of America
Waco, TX
05.2017 - 08.2017
Sorted and organized files, spreadsheets and reports.
Interacted with customers by phone, emails or in-person to provide information in friendly and professional manner.
Public Health Nurse - Immunization at Pueblo Health Department and EnvironmentPublic Health Nurse - Immunization at Pueblo Health Department and Environment