Stephanie Schacht
NEWPORT,WA
Summary
Energetic retail associate skilled in customer service and collaboration. Experienced in cash handling and retail sales, consistently delivering exceptional service and fostering repeat business through effective problem resolution.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Macs Gas Station
Priest River, ID
10.2025 - 02.2026
- Assisted customers with product selection and inquiries to enhance overall shopping experience.
- Operated cash register efficiently, processing transactions accurately and handling customer payments.
- Stocked shelves and organized merchandise displays to maintain store appearance and accessibility.
- Monitored inventory levels, informing management of restocking needs to ensure product availability.
- Maintained cleanliness and safety standards throughout the store to promote a welcoming environment.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business relationships.
Cook/ Line Cook, Prep Cook, Waitress, Bartender
The Ranch Club
Priest River, ID
04.2022 - 01.2025
- Prepared diverse menu items in accordance with seasonal offerings and customer preferences.
- Supervised kitchen staff, ensuring adherence to food safety standards and efficient workflow.
- Streamlined food preparation processes, reducing waste and improving meal delivery times.
- Developed new recipes that enhanced customer satisfaction and expanded menu options.
- Managed table assignments and coordinated with kitchen staff to streamline service flow.
- Handled cash transactions accurately, maintaining compliance with financial procedures.
- Developed strong relationships with patrons to foster loyalty and repeat business.
Cook/ Line & Bar Cook, Prep Cook
49 Degrees North Mountain Resort
Chewelah, WA
01.2022 - 02.2023
- Prepared and cooked diverse menu items in high-volume kitchen environment.
- Maintained food safety and sanitation standards throughout food preparation processes.
- Collaborated with kitchen staff to ensure timely service during peak periods.
- Assisted in inventory management, including ordering and storing supplies efficiently.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Senior Delivery Driver/ Store Opener
Westside Pizza
Newport, WA
02.2016 - 10.2021
- Oversaw daily delivery operations, ensuring timely and accurate order fulfillment.
- Trained and mentored junior drivers on safety protocols and customer service standards.
- Streamlined delivery routes to enhance efficiency and reduce fuel consumption.
- Implemented quality control measures to ensure food safety during transport.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment, enhancing workflow efficiency.
Education
Graduate Certificate - Interior Design
IAP Career College
Newport, WA05-2025
High School Diploma -
Newport High School
Newport, WA2010
Skills
- Customer service
- Problem-solving
- Reliability and punctuality
- Teamwork and collaboration
- Cash handling
- Retail sales
- Customer Service
- POS system operation
- Verbal and written communication
- Positive and professional
Timeline
Retail Sales Associate
Macs Gas Station
10.2025 - 02.2026
Cook/ Line Cook, Prep Cook, Waitress, Bartender
The Ranch Club
04.2022 - 01.2025
Cook/ Line & Bar Cook, Prep Cook
49 Degrees North Mountain Resort
01.2022 - 02.2023
Senior Delivery Driver/ Store Opener
Westside Pizza
02.2016 - 10.2021
Graduate Certificate - Interior Design
IAP Career College
High School Diploma -
Newport High School