STEPHANIE SCHMIDT
Knoxville,TN
Summary
Analytical professional with strong background in research and problem solving. Skilled in providing clear direction and goal setting. Astute candidate develops new strategies and processes to optimize operations.
Overview
22
22
years of professional experience
Work History
SENIOR COMMISSIONS ANALYST
Cellular Sales Of Knoxville
05.2013 - Current
- Reconcile Commissions
- Research Unpaid Commissions and Chargebacks
- Train Commissions Analysts
- Create and Update Department Spreadsheets and Checklists
- Assist Analyst with Analyzing Data
- Assist Payroll
- Quarterly Presentations
MARKETING & SALES COORDINATOR
Aire Serv of Knoxville
04.2011 - 01.2013
- Design Company Promotional Materials
- Networking
- Maintain Company Internet Presence
- Train and Assist Customer Service
- Process Warranty Claims
- Dispatch Technicians
- Create and Maintain Company Dispatch Schedule
CUSTOMER SERVICE SPECIALIST
Fedex Logistics
05.2002 - 06.2010
- Supply Air and Ocean Quotes
- Setup New Million Dollar Accounts
- Assist with Regulatory & Classification
- Submit Protests, Non-Revenue Corrections, and Voluntary Tenders to United States Customs and Border Protection
- Maintain Department Revenue Logs
- Assist in Training Coworkers
- Audit Shipment Manifests for Errors
- Classify and Release International Shipments per Customer SOPs
- Assist Audit Department with Audits and Duty Verification
Volunteer Firefighter/Emergency Medical Technician
Grand Island Fire Company
06.2002 - 09.2006
- Administer Basic First Aid
- Respond to Emergency Medical Calls
- Operate Various Fire Equipment to Eliminate and Prevent Fire from Spreading
Education
Associate of Applied Science - LEGAL OFFICE
Trocaire College
Buffalo, NY05.1999
Skills
- Leadership Experience
- Problem Solving Skills
- Critical Thinking Skills
- Flexibility
- Teamwork
- Attention to Detail
- Data Analysis
- Project Management
- Administrative
Timeline
SENIOR COMMISSIONS ANALYST
Cellular Sales Of Knoxville
05.2013 - Current
MARKETING & SALES COORDINATOR
Aire Serv of Knoxville
04.2011 - 01.2013
Volunteer Firefighter/Emergency Medical Technician
Grand Island Fire Company
06.2002 - 09.2006
CUSTOMER SERVICE SPECIALIST
Fedex Logistics
05.2002 - 06.2010
Associate of Applied Science - LEGAL OFFICE
Trocaire College
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