Stephanie Scott
Rochester,NH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Revenue Analyst
Wentworth Douglas Hospital
01.2006 - Current
- Maintain daily charge reconciliation
- Responsible for validating charge codes on patient billings
- Preauthorizing high-cost labs and high-cost radiology testing
- Provide weekly and monthly reports to internal and external departments
- Created TailorMed process for enrolling new patients
- Tracked/recorded process for payments through TailorMed
- Data tracking for VA referrals
Practice Coordinator
Wentworth Douglas Hospital
01.2006 - Current
- Managed/Scheduled 10 employees in medical records, new patient intake, radiation, and registration
- Supported staff training with patient protocols and daily processes
- Coordinated radiation scheduling for the Portsmouth and Dover offices
- Acted as liaison between employees, patients, and providers-helping to identify workflow issues and presenting new processes
- Worked closely with the management team to ensure daily operations were met
New Patient Specialist
Wentworth Douglas Hospital
01.2006 - Current
- Processed time-sensitive new patient incoming referrals, including obtaining medical records, imaging, and scheduling appointments
- Worked closely with nurse navigators to ensure appointments were properly documented
- Data entry into EMR to ensure patient records were up to date
- Trained new employees on EMR systems
Manager / Stylist
Nubble Light Salon & Spa
01.2014 - 01.2015
- Responsible for opening and closing procedures
- Daily deposits
- Hiring, training, and terminating staff
- Responsible for ordering
- Scheduled clients and large parties such as weddings
- Developed an innovative marketing program to help increase salon business
Education
Bachelor's - Business Management
06.2018
Cosmetology License -
04.2004
Associates - Office Technology
06.1996
Skills
ICD-10 Medical Coding Course
OE Management Course- Created TailorMed process
Timeline
Manager / Stylist - Nubble Light Salon & Spa
01.2014 - 01.2015
Revenue Analyst - Wentworth Douglas Hospital
01.2006 - Current
Practice Coordinator - Wentworth Douglas Hospital
01.2006 - Current
New Patient Specialist - Wentworth Douglas Hospital
01.2006 - Current
Granite State College - Bachelor's, Business Management
Empire Beauty School - Cosmetology License,
McIntosh College - Associates, Office Technology
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