Stephanie Seddon
Chilliwack,Canada
Summary
Professional in cannabis industry, well-versed in product knowledge, customer service, and compliance regulations. Strong ability to work within team, adapt to changing demands, and achieve desired outcomes. Skilled in inventory management, sales techniques, and customer education, ensuring reliable and resourceful presence in any setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Budtender
Grateful Med Cannabis Society
Vancouver, Canada
01.2019 - 01.2020
- Serves Customers.
- Preps products to be sold.
- (Same duties as Karuna)
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Budtender
Karuna Health Foundation
Vancouver, Canada
01.2018 - 01.2019
- Assessed client's needs and recommended appropriate strains for specific ailments.
- Signed up new clients and promoted dispensary services to high customer satisfaction.
- Crafted promotional materials for sales of various marijuana products.
- Managed dispensary social media account helping to attain new followers, creating sales campaigns and promoting new products.
- Promoted daily sales to customers.
- Cleaned store.
- Trained new employee’s.
- Sorted, categorized and labeled strains.
- Trained and mentored new budtenders on product knowledge and customer service.
- Supervised daily operations and ensured compliance with state cannabis regulations.
- Assisted in inventory management to ensure product availability and organization.
- Educated customers on product selection and usage for optimal experiences.
- Maintained compliance with regulations and company policies regarding cannabis sales.
- Monitored inventory levels, conducting regular audits to minimize discrepancies and waste.
- Checked guests' photo identification for validity and age requirements.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Weighed, prepared and packaged different types of products.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Content Creator
CR Crew
Toronto, Canada
01.2017 - 01.2018
- Managed different Marijuana companies pages on Instagram, providing them more traffic and sales.
- Engaged on an assortment of pages to continue the flow of follows.
- Brainstormed and presented ideas for sales and brand profiles.
- Trained others in photography and style presentation.
- Managed crew shifts.
- Developed and implemented strategic sales plans to achieve revenue targets.
- Analyzed market trends and competitor activities to identify growth opportunities.
- Developed engaging social media content to enhance brand visibility and audience engagement.
- Collaborated with marketing team to create cohesive content strategies across multiple platforms.
- Researched industry trends to inform content direction and ensure relevance in target market.
- Analyzed audience metrics to refine content strategies and improve user experience on digital channels.
- Strengthened content through proofreading and editing.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
- Analyzed performance data to refine content strategy, leading to improved engagement metrics across all channels.
Sales Associate
Vector - Cutco Knives
Vancouver, Canada
01.2016 - 01.2017
- Responsible for setting over 40 appointments using phone scripts with cold clients, executing an effective sales presentation and generating over 100 new leads for the company.
- Personally, sold over $5000 worth of Cutco products through 1 on 1, in home sales appointments.
- Participated in regular sales team meetings and field training other sales representatives.
- Drove sales growth through effective product presentations and customer engagement.
- Developed strong relationships with clients, resulting in improved customer loyalty.
- Implemented merchandising strategies to enhance product visibility and attract customers.
- Analyzed market trends to identify opportunities for upselling and cross-selling products.
- Worked to build relationships with customers and built potential for additional sales.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Education
High School Diploma -
BCOS
Skills
- Strategic Thinking
- Sales Orientation
- Leadership
- Staff training and development
- Interpersonal Skills
- Management Skills
- Strong work ethic
- Goal driven
- Key holder
- Professionalism
- Customer service expertise
- THC & CBD products
- POS system operation
- Reliability
- Active listening
- Adaptability and flexibility
Certification
Selling It Right :
Certification #342a19-3d93a6-58bb2d28
https://certifications.rapidlms.com/certifications/4035494?fbclid=IwY2xjawPmg9RleHRuA2FlbQIxMQBzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEeYIOlFiWyIVk1vscaLw_JM-jApahFyFCSZArYSNbpRcc9vkvynEoQOEa9LcU_aem_4nMdtiXb7HgnaoYMJt3UKQ
Timeline
Lead Budtender
Grateful Med Cannabis Society
01.2019 - 01.2020
Budtender
Karuna Health Foundation
01.2018 - 01.2019
Content Creator
CR Crew
01.2017 - 01.2018
Sales Associate
Vector - Cutco Knives
01.2016 - 01.2017
High School Diploma -
BCOS