Stephanie Sherrod
Antioch,TN
Summary
Results-oriented professional with a strong background in operations and team leadership. Skilled in training staff, implementing inventory management processes, and enhancing customer engagement to optimize store performance and satisfaction.
Overview
24
24
years of professional experience
Work History
Extended Care Director
Mt. Juliet Christian Academy
Mount Juliet, TN
07.2015 - Current
- Led development and implementation of care programs, enhancing student well-being and academic performance.
- Supervised daily operations of care staff, ensuring compliance with safety regulations and best practices.
- Developed training modules for new staff, improving onboarding efficiency and knowledge retention.
Sales Lead Keyholder
Soma FAS
Mount Juliet, TN
07.2023 - Current
- Led team to achieve sales targets through effective product knowledge and customer engagement.
- Trained staff on operational procedures and best practices to enhance customer service.
- Implemented visual merchandising strategies to optimize store presentation and attract customers.
- Conducted inventory management processes ensuring accurate stock levels and product availability.
Operations Manager
Marshalls
Hermitage, TN
05.2011 - 07.2014
- Streamlined inventory management processes to enhance operational efficiency.
- Led cross-functional teams to optimize workflow and improve service delivery.
- Trained staff, enhancing performance and retention rates.
General Manager
Gymboree Corporation
Franklin, Tn
05.2002 - 04.2011
- Led cross-functional teams to enhance operational efficiency and drive revenue growth.
- Developed strategic initiatives to improve customer engagement and retention rates.
- Oversaw budget management, optimizing resource allocation across departments.
- Streamlined training programs, resulting in increased staff performance and satisfaction.
- Analyzed market trends to inform product development and expansion strategies.
- Fostered collaborative culture, mentoring managers to achieve departmental goals.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
No Degree -
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma -
Glencliff High School
Nashville, Tn05-1992
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Cash handling accuracy
- Loss prevention
- Staff oversight
- Store maintenance
- Team training and development
- Product ordering
- Personnel scheduling
- Resource management
- Team building
- Team leadership
- Attention to detail
- Inventory management
- Product merchandising
- Organizational skills
Timeline
Sales Lead Keyholder
Soma FAS
07.2023 - Current
Extended Care Director
Mt. Juliet Christian Academy
07.2015 - Current
Operations Manager
Marshalls
05.2011 - 07.2014
General Manager
Gymboree Corporation
05.2002 - 04.2011
No Degree -
Middle Tennessee State University
High School Diploma -
Glencliff High School