Stephanie Silvia

Customer Service

Arlington,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Bartender/ Server

Four Leaf Ventures

06.2015 - 06.2023

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle cash payments. Mainly proficient in Aloha and Revel.
Cultivated relationships with customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Maintained bar inventory when needed.
Ability to multitask.
Frequently trained new employees on steps of service and sidework.
Certified bar trainer by corporate.

Education

Medical Assistant - Medical Assisting

ATI Career Training Center - Dallas

Dallas, TX

10.2005

High School Diploma -

Colleyville Heritage High School

Colleyville, TX

12.1999

Skills

Service-Orientation
Transactions and Cash Handling
Plates Presentation
Dining Customer Service
Process Payments
Instructing
Bus Tables
Greet Guests
Pos Operation
Cash Register Operations
Wine and Liquor Service
Order Accuracy
Suggestive Selling
Sales Expertise
High-Volume Dining
To-Go Order Preparation

Critical Thinking
Judgment and Decision-Making
Train Employees
Stocking and Replenishing
Menu Memorization
Server Training
Beverage Preparation
Assist Customers
Dining Room Cleaning and Upkeep
High-Energy and Stamina
Natural Leadership
Billing and Payment Processing
Price Memorization
Warm and Friendly
Time Management

Timeline