Stephanie Sims
Pensacola
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
Delivery Driver
Spark
Pensacola
09.2021 - Current
- Delivered packages efficiently across designated routes daily.
- Provided excellent customer service during package drop-offs and pickups.
- Maintained precise delivery and customer interaction records to ensure accountability.
- Informed customers about out-of-stock items and suggested suitable substitutes.
Sesame Place
SeaWorld Parks & Entertainment, Inc.
Langhorne
05.2003 - 07.2013
- Managed guest placement to enhance overall park experience.
- Coordinated team schedules, ensuring sufficient coverage during peak hours.
- Resolved guest issues, improving satisfaction and park experience.
- Communicated effectively with guests to address inquiries and concerns.
- Trained new staff on safety protocols and operational procedures.
- Provided training to new employees to ensure understanding of basic operational procedures.
- Assisted in maintaining cleanliness and organization of assigned areas.
- Organized, prepared, and cleaned work areas for efficient operation.
Sales Associate
Macys Department Store
Langhorne
05.2002 - 05.2005
- Guided customers in product selection and addressed inquiries to improve shopping experience.
- Aided customers in locating products, provided answers to questions, and offered tailored product recommendations.
- Greeted customers and provided exceptional customer service.
- Organized and maintained merchandise displays to attract customer attention and increase sales.
- Participated in inventory management and stock replenishment activities.
Childcare Assistant Teacher
Noah’s Ark Daycare
Langhorne
05.2002 - 05.2004
- Ensured children's safety and well-being by supervising activities and providing guidance.
- Monitored the safety of children at all times while they were playing or engaging in activities.
- Supported educational activities that promote social and emotional development.
- Coordinated communication between parents and staff to support children's development.
- Organized and maintained a clean classroom environment to enhance learning experiences.
Customer Service Cashier
Strawbridges
Langhorne
01.2000 - 05.2001
- Resolved customer inquiries and issues promptly to enhance satisfaction.
- Processed customer transactions accurately to ensure seamless checkout experience.
- Assisted customers in locating products to improve shopping experience.
- Maintained accurate cash drawer and balanced transactions daily.
Education
Associate in Bible - Bible Studies
Pensacola Christian College
Pensacola, FL 08.2004 - 05.2008
Faith Baptist Christian Academy
Fairless Hills, PASkills
- Vehicle operation
- Route planning
- Customer interaction
- Delivery documentation
- Time management
- Effective communication
- Problem solving
- Training delivery
- Adaptability and flexibility
- Stocking and inventory
Timeline
Delivery Driver
Spark
09.2021 - Current
Associate in Bible - Bible Studies
Pensacola Christian College
08.2004 - 05.2008
Sesame Place
SeaWorld Parks & Entertainment, Inc.
05.2003 - 07.2013
Sales Associate
Macys Department Store
05.2002 - 05.2005
Childcare Assistant Teacher
Noah’s Ark Daycare
05.2002 - 05.2004
Customer Service Cashier
Strawbridges
01.2000 - 05.2001
Faith Baptist Christian Academy