Stephanie Burr
Newbern,TN
Summary
Highly organized and detail-oriented. I offering years of experience with solid customer relation skills. Providing a strong work ethic, and seeking to expand my skills and contribute to a challenging and rewarding opportunity.
Overview
10
10
years of professional experience
Work History
Life & Financial Services Account Manager
White & Associates Insurance
Dyersburg, TN
03.2025 - Current
- Nurtured and maintained client partnerships to support high levels of customer satisfaction.
- Analyzed client portfolios through systematic reviews, pinpointing potential areas for upselling additional services.
- Collaborated with underwriting teams to optimize policy issuance procedures, ensuring timely and accurate processing.
- Managed data entry operations, maintaining high standards of accuracy and attention to detail.
- Achieved successful client engagement through well-structured meetings and impactful presentations.
Loan Assistant
First Community Bank of the Heartland
03.2022 - 03.2025
- Conducted interviews with loan applicants to gather essential personal and financial information.
- Executed data entry into systems to accurately monitor loan processing stages.
- Facilitated effective communication between customers and loan staff to enhance service delivery.
- Facilitated document preparation for closings and conducted closing meetings.
Certified 911 Telecommunicator
Dyer County Sheriff’s Department
02.2019 - 03.2022
- Managed response to emergent and non-emergent calls, ensuring timely assistance.
- Managed data entry across various systems, ensuring accuracy and efficiency.
- Managed call prioritization and dispatching of police, fire, and EMS services efficiently.
- Executed comprehensive radio testing protocols to ensure optimal performance.
- Assisted in onboarding new employees through training sessions. Supported team members in understanding company policies and procedures. Facilitated hands-on learning experiences to enhance skill development.
Scheduler/ CNA
White and Associates Home Assistance
02.2016 - 02.2019
- Assisted in payroll administration by verifying employee hours and processing payments efficiently.
- Managed data entry operations, maintaining high standards of accuracy and attention to detail.
- Coordinated and managed work schedules.
- Categorized and archived documents systematically to enhance information accessibility.
- Facilitated home visits to gather information and deliver personalized assistance to clients.
- Coordinated efforts with staff meet and exceed client requirements.
Education
High School - undefined
Dyer County High School
01.2014
Skills
- Customer communications
- Document management
- Attention to detail
- Multitasking
Timeline
Life & Financial Services Account Manager
White & Associates Insurance
03.2025 - Current
Loan Assistant
First Community Bank of the Heartland
03.2022 - 03.2025
Certified 911 Telecommunicator
Dyer County Sheriff’s Department
02.2019 - 03.2022
Scheduler/ CNA
White and Associates Home Assistance
02.2016 - 02.2019
High School - undefined
Dyer County High School