STEPHANIE SKEWES
Greenville,SC
Summary
Proactive and goal-oriented Real estate 20+ year professional with excellent time management & problem-solving skills. Known for reliability, adaptability, with swift capacity in achieved excellence. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Strength in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed PMIC
REALESTATE MANAGEMENT
01.2015 - Current
- Seasoned Experience in single family, commercial, residential and multifamily
- Comply with state policies, procedures, address maintenance orders urgently, vendor bids, tenant move in/moveouts, turnover inspections/walk thrus, weekly budget meetings overviewing capital expense/revenue, monthly reconciliation, weekly staff improvement/ goal meetings, daily/weekly/monthly monetary overview/analysis
- Cross check documentation, complete returns, bank drops, bookkeeping, verify inventory received, enhance online marketing tools/ strategies to increase profit margins, knowledge of social media marketing, Quickbooks, complete special assignments in timely fashion, liason between investor and tenants, telecommunication/ customer service to project contractors
- Seasoned Wisdom in Fair Housing
- Strong customer service orientation with excellent communication skills.
- Assist in the leasing process, including conducting property tours and processing applications
- Ensure compliance with Fair Housing regulations and company policies
- Provide exceptional customer service to Rental Owners, Current Tenants and Prospective Tenants, addressing inquiries and resolving issues promptly
- Support facilities management by coordinating maintenance requests and overseeing property upkeep
- Engage in upselling opportunities to enhance resident satisfaction and retention
- Maintain accurate records of tenant interactions, lease agreements, accounting and property-related documentation using Buildium property management software
- Assist in conducting regular property inspections to ensure compliance with safety standards and proper maintenance
- Handle conflict management situations with professionalism and tact, ensuring a positive living environment for all residents
TELECOMMUNICATIONS SPECIALIST
REAL PAGE
02.2018 - 09.2018
- Observe company compliance/procedures, follow regular attendance guidelines, demonstrate 90-100% customer service, WPM-64, document client information, delegate questions, directions, answers with appropriation, monitor progress, send reports to supervisors
BUSINESS ANALYST
01.2017 - 12.2017
- Monitor current business progress
- Assemble reports
- Implement innovative tactics to increase sales margins
- Documentation:MS word, SQL query, MS Visio, flow chart
- Expodite product delivery efficiently
OFFICE SPECIALIST/ADMIN.ASST.
REAL ESTATE PROPERTIES
08.2016 - 01.2017
- Organize/verify/audit files & documents
- Direct calls, email correspondences, arrange meetings, follow standard compliance, policies, & regulations
- Increase profitability/ closing from 85-92% through residential retention program/referral
- Input newly processed information into computer systems
- Meet required deadlines
- Review confidential information for approval/denial
- Proficiency in Word, Excel, Access, Publisher, Quickbooks
- PMS: OnQ, Onsite, Onesite, Yardi, PopCard, LeaseHawk, Spectra, LRO, SODA
- NES Receipt, employment, rental, credit verifications
- Inventory analysis
BUSINESS ANALYST
DARDEN COMPANY
01.2009 - 08.2016
- Outsourced promotion for product, implemented strategies for company growth and success driving sales 8%~ $2000
- Monitor product analysis for spec quality, safety, and perfection saving $100’s on returnables
- Upholding company standards, increasing employee morale, with positive affect on sales increase, Specialized in proper company standards on effective complaint procedures
Education
Bachelor of Science - Business Administration
USC-Upstate
Skills
- Strong work ethic
- Teamwork and collaboration
- 7 years SEO optimation in marketing during slow seasons
- Maintaining 96%-100% occcupancy rate
- 20 years Customer service
- Strength in Problem-solving
- Yardi, Buildium, Rent-Tec management software experience
- Critical thinking
- Room staging, upselling
- Problem resolution
- Professional positivity
Certification
Licensed PMIC
Timeline
TELECOMMUNICATIONS SPECIALIST
REAL PAGE
02.2018 - 09.2018
BUSINESS ANALYST
01.2017 - 12.2017
OFFICE SPECIALIST/ADMIN.ASST.
REAL ESTATE PROPERTIES
08.2016 - 01.2017
Licensed PMIC
REALESTATE MANAGEMENT
01.2015 - Current
BUSINESS ANALYST
DARDEN COMPANY
01.2009 - 08.2016
Bachelor of Science - Business Administration
USC-Upstate
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