Stephanie Smith
Jensen Beach,FL
Summary
"Reliable and energetic professional with previous experience in high-volume coffee service and a genuine passion for the industry. I thrive in fast-paced environments, balancing operational speed with a focus on creating positive customer connections. I am a dedicated team player who excels at multitasking, managing transactions, and maintaining a welcoming atmosphere. Eager to bring my experience in beverage preparation and efficient service to the Starbucks team to ensure every guest has a great start to their day."
Overview
9
9
years of professional experience
Work History
Customer Service Representative
HealthCare Partners Medical Group
Remote, Virtual, FL
09.2022 - 10.2025
- Collaborated with healthcare providers to ensure accurate patient information processing.
- Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services.
- Ensured that proper follow up was completed after each interaction with a customer.
- Educated patients on services offered and facilitated access to appropriate care options.
Crew Member/Barista
Dunkin
Port St. Lucie, FL
06.2016 - 01.2018
- Prepared and served beverages and food items ensuring adherence to company standards for quality and presentation.
- Delivered fast, friendly service in a high-volume environment, focusing on accuracy and personalizing the experience for regular guests.
- Successfully managed complex drink orders and POS transactions during peak morning hours while maintaining a calm, professional demeanor.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Associate of Arts - Medical Coding
Medical Career College
Virtual04-2026
Skills
- Customer-Focused
- Efficient
- Time management
- Multitasking
- Adaptable
- Collaborative
- Reliable
- Positive
Languages
English
Native/ Bilingual
Carribean
Native/ Bilingual
Availability
Monday – Friday: 6:00 AM – 2:00 PM
Status: Seeking Part-Time or Full-Time hours within this window.
Timeline
Customer Service Representative
HealthCare Partners Medical Group
09.2022 - 10.2025
Crew Member/Barista
Dunkin
06.2016 - 01.2018
Associate of Arts - Medical Coding
Medical Career College