Stephanie Smith
Practice Manager
Granite City,IL
Summary
Multi-site Medical Practice Manager experienced in managing multiple locations. Experience overseeing and managing all departments including: physician credentialing, nursing staff, medical assistants, billing department, Hiring/firing employees, day to day operations, VFC and VAXCARE Coordinator, Federal and Private Insurance, payroll administration, staff schedules and Physicians schedules, Parent/Patient Communication coordinator. Skilled in working under pressure, adapting to new situations and challenges to best enhance the organization.
Overview
18
18
years of professional experience
Work History
Multi-site Practice Manager
Ahmad & Rana Pediatrics LTD
08.2018 - Current
- Manage daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Oversee accounting, budgeting, and financial reporting for 15 employees and 2 offices.
- Assesses, processes and procedures, complying with ICARE, VFC, VAXCARE, OSHA, and HIPAA regulations.
- Manage Federal compliance laws to keep organization operating within legal and regulatory guidelines.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
Paramedic
St. Claire Ambulance District
06.2016 - 07.2018
- Strong multi-task skills. Strong communication skills, high pressure situational skill set training.
- Educated patients and family members on medical treatments and therapies for informed support.
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Paramedic
St. Charles County Ambulance District
03.2006 - 05.2016
- Strong multi-task skills. Strong communication skills, high pressure situational skill set training. HIPPA compliant. Advanced life support Paramedic
- Trainer/Education instructor EMT & Paramedic Students 8 years
- Developed and maintained rapport with patient, coworkers and local hospital staff to facilitate efficient patient care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Education
Associates In Paramedicine - Medical EMT/Paramedic
IHM Health Studies
St Louis, MO08.2000
Associate of Applied Science - Emergency Medical Technology
St. Charles County College
St. Charles, Mo05.2000
Associates Degree In Business Communication - Communication Studies
Sanford Brown Business College
St Louis, MO08.1990
Skills
- Strong communication skills
- Complex Problem-Solving
- Payroll Administration
- Managing Billing/Coding Department
- New Hire Training
- Managing Files and Records
- Managing Practice Operations
- VFC Coordinator
- Electronic Health Records
- Medicare Compliance
- Instructor/Educator 8years EMT/Paramedic
Timeline
Multi-site Practice Manager
Ahmad & Rana Pediatrics LTD
08.2018 - Current
Paramedic
St. Claire Ambulance District
06.2016 - 07.2018
Paramedic
St. Charles County Ambulance District
03.2006 - 05.2016
Associates In Paramedicine - Medical EMT/Paramedic
IHM Health Studies
Associate of Applied Science - Emergency Medical Technology
St. Charles County College
Associates Degree In Business Communication - Communication Studies
Sanford Brown Business College
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