Aleksandr Tihohod
Vancouver,WA
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
2
2
years of professional experience
Work History
Assistant Property Manager Multi Site(258 Units)
Affinity Property Management
04.2023 - Current
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Showed apartments to potential tenants and answered questions regarding community.
Assistant Property Manager
Prosper Property Management
10.2022 - 04.2023
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
Associate of Arts - Business Administration And Management
Clark College
Vancouver, WASkills
- Administrative Support
- Strong Communication Skills
- Telephone and email etiquette
- Property tours and inspections
- Fair Housing Regulations
- Appfolio
- Application process proficiency
- Resident Retention
- Yardi OneSite
- Showing and leasing of units
- Bilingual (Russian-Ukrainian)
- Payment Collection
Timeline
Assistant Property Manager Multi Site(258 Units)
Affinity Property Management
04.2023 - Current
Assistant Property Manager
Prosper Property Management
10.2022 - 04.2023
Associate of Arts - Business Administration And Management
Clark College
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