Stephanie Spencer
Myerstown
Summary
Dynamic logistics professional with a focus on problem-solving and client relations. Skilled in streamlining operations and improving workflows, resulting in reduced delays and enhanced service quality.
Overview
9
9
years of professional experience
Work History
Logistics Coordinator
Jimmy's Trucking (Proctor and Gamble)
Plainfield, NJ
03.2016 - 09.2018
- Coordinated transportation schedules to optimize delivery efficiency and reduce delays.
- Managed inventory levels, ensuring timely replenishment of stock across multiple locations.
- Collaborated with suppliers to resolve shipping discrepancies and maintain accurate records.
- Implemented process improvements that enhanced workflow and reduced operational bottlenecks.
Bartender
The Stone Cellar
Round Top, TX
06.2013 - 09.2015
- Provided exceptional customer service by engaging patrons and ensuring satisfaction with beverage selections.
- Crafted and presented a diverse range of cocktails following established recipes and innovative techniques.
- Managed bar inventory, ordering supplies, and minimizing waste to maintain cost efficiency.
- Trained new bartenders on operational procedures, cocktail preparation, and customer interaction best practices.
Floral Designer Assistant
Grays Florist
Watchung, NJ
03.2012 - 05.2013
- Assisted in designing floral arrangements for various events, ensuring alignment with client preferences.
- Enhanced customer satisfaction by creating visually appealing floral arrangements tailored to individual preferences.
- Maintained a clean and organized workspace, ensuring smooth operations during high-volume periods.
- Streamlined the ordering process for supplies, reducing lead times and improving inventory management.
- Increased repeat business through personalized consultations that resulted in satisfied customers who valued the attention to detail.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and requests from clients.
- Safeguarded flower quality by monitoring storage conditions regularly, making adjustments as needed.
- Assisted head floral designer in executing large event installations, resulting in seamless event setups and client satisfaction.
Sales Clerk
Sweet Lew's Bakery
Plainfield, NJ
01.2010 - 05.2012
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained inventory levels by restocking shelves and organizing backroom supplies.
- Monitored product quality and freshness, ensuring compliance with health and safety standards.
Education
GED -
Warren County Community College
Washington, NJ02-2009
No Degree -
Blinn College
Brenham, TXSkills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment coordination
- Shipment tracking
- Warehousing processes
- Client relations
Timeline
Logistics Coordinator
Jimmy's Trucking (Proctor and Gamble)
03.2016 - 09.2018
Bartender
The Stone Cellar
06.2013 - 09.2015
Floral Designer Assistant
Grays Florist
03.2012 - 05.2013
Sales Clerk
Sweet Lew's Bakery
01.2010 - 05.2012
No Degree -
Blinn College
GED -
Warren County Community College