Stephanie Spikes
Springhill
Summary
Dedicated phlebotomist with expertise in venipuncture and patient care, honed at HCA Oak Hill Hospital. Proven track record in enhancing patient experience through effective communication and meticulous specimen handling. Trained new staff in blood collection techniques, ensuring compliance with health regulations and elevating overall quality of care.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
20
20
years of professional experience
Work History
Phlebotomist
HCA Oak Hill Hospital
09.2025 - Current
- Collected blood samples using established protocols to ensure patient safety and comfort.
- Prepared and labeled specimens for laboratory analysis, maintaining accuracy throughout the process.
- Assisted in training new staff on phlebotomy techniques and hospital procedures.
- Ensured compliance with health regulations and hospital policies during all procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
Phlebotomist
OneBlood
07.2016 - 08.2025
- Communicated effectively with patients to explain procedures and address concerns, enhancing patient experience.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Collected blood samples in accordance with laboratory protocols and regulations.
Licensed Optician
Walmart
05.2006 - 09.2014
- Provided personalized eyewear consultations to enhance customer satisfaction and product selection.
- Ensured accurate fitting and adjustment of eyewear for optimal vision correction.
- Managed inventory levels of optical products, ensuring availability and compliance with company standards.
- Trained junior staff on optical dispensing procedures and customer service best practices.
Education
Associate of Science - Applied Health
Roane State Community College
Harriman, TN05-2005
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- Data entry
- Blood culture collection
- Quality assurance
Timeline
Phlebotomist
HCA Oak Hill Hospital
09.2025 - Current
Phlebotomist
OneBlood
07.2016 - 08.2025
Licensed Optician
Walmart
05.2006 - 09.2014
Associate of Science - Applied Health
Roane State Community College