Stephanie S. Pineiro
Fort Lauderdale,FL
Summary
Experienced hospitality professional with over a decade in high-volume bar and luxury restaurant environments. Led team development and bar operations while enhancing upselling strategies and guest satisfaction. Delivered exceptional guest experiences through strong multitasking and extensive product knowledge.
Overview
2
2
years of post-secondary education
16
16
years of professional experience
Work History
Bartender
Omni Fort Lauderdale Hotel
Fort Lauderdale, Florida
11.2025 - Current
- Served as part of the core opening team for the new hotel.
- Played a key role in launching bars across 3 brand new outlets, helping establish operating procedures, bar setup, product organization, and service standards from day one.
- Experienced working across multiple bars and banquet operations, adapting quickly to different service styles, guest expectations, and event environments.
- Build rapport with guests and create memorable experiences that encourage repeat business and positive reviews.
Lead Bartender
Sheraton Fort Lauderdale Beach Hotel/B Ocean Resort
Fort Lauderdale, Florida
02.2013 - 04.2026
- Delivered high-quality service across four bars and banquet operations.
- Managed inventory, staff scheduling, training, product ordering, and assisted with payroll alongside management.
- Led the launch of a brand-new beach bar outlet, handling setup, organization, and opening operations from day one.
- Played a key role in raising guest service standards and improving efficiency through team coaching and process improvements.
- Recognized as a 3-time Associate of the Quarter and Associate of the Year, reflecting exceptional service and leadership.
Store Opener Team Member, Bartender
Blue Martini Lounge
Plano, Texas
06.2012 - 02.2013
- Hand-selected as 1 of only 3 external bartenders for high-profile store launch.
- Delivered high-quality guest service in a high-volume environment, consistently exceeding expectations and contributing to strong repeat business.
- Achieved Top Sales Award in Q1 by maximizing upsell opportunities and enhancing guest engagement.
ZaSpa, Spa Supervisor
Hotel ZaZa
Dallas, Texas
01.2011 - 06.2012
- Directed a team of 20 staff in daily spa operations including staff and guest scheduling, payroll, product ordering, and guest service delivery.
- Created a checks and balances system to improve inventory accuracy and reduce shrinkage.
- Assisted with concierge and F&B services for spa guests, strengthening cross-department collaboration and revenue opportunities.
- Rolled out a refreshed spa services menu, including new treatments and product lines.
Bar Manager
Firefly Sushi Bar & Lounge
Addison, Texas
06.2010 - 01.2011
- Led full bar operations including ordering, inventory, scheduling, and staff training for a 25-person team.
- Collaborated with ownership to revamp the cocktail menu and re-cost food and beverage offerings for profitability.
- Elevated service standards through team coaching and structured performance feedback.
Education
Florida Facial Specialist License -
Florida College of Natural Health (Steiner Education Group)
Pompano Beach, FloridaA.A.S. - Medical Practice Management
Kaplan College
Arlington, Texas 08.2009 - 11.2011
Skills
- Beverage management
- Cocktail Menu Development
- Sales and upselling
- High-volume operations
- Training and scheduling
- Cost management
- Recognized service delivery
- Guest Engagement
Timeline
Bartender
Omni Fort Lauderdale Hotel
11.2025 - Current
Lead Bartender
Sheraton Fort Lauderdale Beach Hotel/B Ocean Resort
02.2013 - 04.2026
Store Opener Team Member, Bartender
Blue Martini Lounge
06.2012 - 02.2013
ZaSpa, Spa Supervisor
Hotel ZaZa
01.2011 - 06.2012
Bar Manager
Firefly Sushi Bar & Lounge
06.2010 - 01.2011
A.A.S. - Medical Practice Management
Kaplan College
08.2009 - 11.2011
Florida Facial Specialist License -
Florida College of Natural Health (Steiner Education Group)