Stephanie Sprague
Abington,PA
Summary
First-year student at Penn State Abington with a strong work ethic and a passion for community engagement. Demonstrates exceptional interpersonal and organizational skills through diverse roles in hospitality and public safety. Eager to leverage critical thinking and communication abilities to make a significant positive impact.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hosting
Vintage Bar and Grill
08.2024 - Current
- Greet and seat guests, manage reservations, and ensure smooth dining experiences
- I can work with the staff to improve seating arrangements and minimize wait times
- Work closely with servers and kitchen staff to address guest needs promptly, sharing best practices for customer service excellence.
Bussing and Hosting
The Red Sun Fire Roasting CO.
09.2022 - Current
- Greet and seat guests, ensuring positive first impressions
- Maintain clean dining areas, supported servers, and contributed to smooth restaurant operations
- Assist in training new staff and implementing improved operational procedures
- Resolve guest concerns promptly, contributing to increased customer retention.
Special Events
CiTi BOCES
09.2022 - 07.2023
- Lead public safety initiatives, implementing strategic protocols that enhance community security
- Spearhead cutting-edge safety protocols, fostering a secure environment
- Collaborate with diverse partners to tackle emerging threats and enhance community well-being.
Server
Bev's Dairy Treats
06.2020 - 10.2022
- Delivered exceptional customer service, efficiently managed high-volume orders, and fostered a welcoming atmosphere for guests, enhancing overall guest satisfaction
- Maintained meticulous accuracy in order-taking and billing processes
- Ensured strict adherence to food safety and hygiene standards.
Education
Bachelor's degree -
The Pennsylvania State University
05.2028
Advanced Regents Diploma -
Oswego High School
Oswego, NY06.2024
Public Safety and Justice - Public Safety
Center For Instruction Technology And Innovation
Mexico06.2024
Skills
- Interpersonal (Experienced)
- Organized (Experienced)
- Critical Thinking (Skillful)
- Computer Literacy (Skillful)
- Customer service (Experienced)
- Sanitation (Experienced)
- Communication (Skillful)
- Strong work ethic (Experienced)
- Multitasking (Skillful)
- Adaptability (Skillful)
- Leadership (Experienced)
- Public Speaking (Skillful)
- Conflict Resolution (Skillful)
- First Aid (Skillful)
- Social Awareness (Skillful)
- Safety Awareness (Experienced)
Volunteer work and extracurricular activities
- Lions Ambassadors
- Varsity Cross Country, Indoor and Outdoor Track and Field
- Environmental club - Vice President, Secretary
- Girl Scouts of America
- Oswego County Youth Bureau 2022-2024
- National Technical Honors Society Member
- Student Senate Member- Public Relations Team
- New York State Police Detail
- SkillsUSA member 2022-2024
- Leadership of Oswego County Youth 2020-2022
Certification
- CPR Training - 2023
- AED Training - 2023
- Stop the Bleed Training - 2023
- NYS Security Guard License - 2023
- OSHA License - 2024
Timeline
Hosting
Vintage Bar and Grill
08.2024 - Current
Bussing and Hosting
The Red Sun Fire Roasting CO.
09.2022 - Current
Special Events
CiTi BOCES
09.2022 - 07.2023
Server
Bev's Dairy Treats
06.2020 - 10.2022
Bachelor's degree -
The Pennsylvania State University
Advanced Regents Diploma -
Oswego High School
Public Safety and Justice - Public Safety
Center For Instruction Technology And Innovation
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