Stephanie Stevens
Anderson,IN
Summary
Detail-oriented healthcare professional with over 24 years of experience in managing electronic health records and supporting medical teams. Known for strong organizational skills and a commitment to improving patient outcomes through effective communication and collaboration.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Advanced CMA
STVARH
Anderson, Indiana
03.2001 - Current
- Managed patient records using electronic health record systems.
- Coordinated appointments and follow-up visits for patients.
- Communicated effectively with patients to address concerns and inquiries.
- Maintained a clean and organized medical office environment.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted with scheduling patient appointments and follow-up visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
Associate of Applied Science - HEALTHCARE
Ivy Tech Community College of Indiana
Indianapolis, IN05-2005
Skills
- electronic health records
- patient scheduling
- medical coding
- insurance verification
- vital signs assessment
- patient communication
References
References available upon request.
Certification
CMA DEGREE
Timeline
Advanced CMA
STVARH
03.2001 - Current
Associate of Applied Science - HEALTHCARE
Ivy Tech Community College of Indiana