Stephanie Streeter
Colorado Springs,CO
Summary
Proven leader and decision-maker with extensive experience at Walmart, enhancing customer satisfaction and streamlining operations. Excelled in problem-solving and maintaining attention to detail, achieving high quality standards in customer service and team management. Demonstrated ability to mentor staff and manage multiple tasks effectively, fostering a customer-focused environment.
Overview
18
18
years of professional experience
Work History
Personal Shopper
Walmart
11.2019 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by contributing to the fulfillment of several hundred orders per day.
- Served customers with knowledgeable, friendly support at every stage of the online pickup and delivery process.
Customer Service Manager, Department Manager
Walmart
04.2006 - 11.2019
- Resolved customer complaints and developed strong customer relationships while prioritizing customer satisfaction and loyalty.
- Managed team of approximately 50 front end associates, fostering a positive work environment focused on teamwork and collaboration.
- Maintained accurate cash balances by diligently counting all incoming currency. Trained staff to follow all compliance laws regarding sales of controlled substances and process of wire money transfers.
- Managed in-stock of pharmacy and infant consumable departments to keep accurate inventory.
Education
High School Diploma -
Wasson High School
Colorado Springs2002
Some College (No Degree) - English
University of Colorado At Colorado Springs
Colorado Springs, COSome College (No Degree) - Business
Colorado Technical University
Colorado Springs, COSkills
- Decision-Making
- Customer-focused
- Attention to Detail
- Strong Sense of Urgency
- Self-Motivated
- Problem-Solving
Timeline
Personal Shopper
Walmart
11.2019 - Current
Customer Service Manager, Department Manager
Walmart
04.2006 - 11.2019
High School Diploma -
Wasson High School
Some College (No Degree) - English
University of Colorado At Colorado Springs
Some College (No Degree) - Business
Colorado Technical University
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