Abigail Kuderer
San Antonio,TX
Summary
Adept at enhancing customer experiences through meticulous attention to detail and outstanding service, demonstrated across roles at HEB, Home Depot, and Country Clubs. Skilled in cash handling and hospitality service, achieving high satisfaction ratings by prioritizing efficiency and quality. Proven multitasker, proficient in decision-making, consistently surpassing quality goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Shopper
HEB Grocery Store
02.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Put together and distributed hundreds of orders on daily basis.
Sever
Oak Hills Golf & Country Club
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated relationships with members
- Memorized over 150 individuals names and orders
Server
CBIGG
11.2021 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated relationships with members
- Memorized over 300 individuals' names and orders
Cashier
Home Depot
12.2020 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Actuarial Science
Northwest Vista College
San Antonio, TX08.2024
Skills
- Customer Service
- Proficient in Word, Excel, and PowerPoint
- Cash Handling
- Hospitality service expertise
- Attention to Detail
- Decision-Making
- Decision-Making
Certification
Excel 2016
Microsoft Word 2016
AT&T Cybersecurity Summer Program
Timeline
Personal Shopper
HEB Grocery Store
02.2024 - Current
Sever
Oak Hills Golf & Country Club
12.2023 - Current
Server
CBIGG
11.2021 - 11.2023
Cashier
Home Depot
12.2020 - 12.2021
Associate of Science - Actuarial Science
Northwest Vista College