Hi, I’m
Stephanie Surgener
St. Louis,MO
Summary
Dynamic and adaptable professional with a highly effective track record spanning six years in multiple highly-ranked healthcare facilities. Experienced in program development, community-wide event coordination, and quality improvement projects. Implemented innovative approaches to clinical work, while continually evaluating processes to maximize patient care outcomes and creatively leverage resources. Currently working toward certification in Project Management (PMP).
Overview
6
years of professional experience
1
Certificate
Skills
- Crisis Management
- Program Development
- Event Coordination
- Flexibility and Adaptability
- Complex Problem Solving
- Quality Improvement
Work History
Cardinal Glennon Children's HospitalSt. Louis, MO
Emergency Department Child Life Specialist
07.2021 - Current
Job overview
- Maintain constant flexibility, creative problem solving and collaborating with team in order to meet clinical needs across 13 hospital units
- Conduct child development, coping and behavioral assessment to optimize healthcare experiences.
- Spearheaded implementation of metric tool to track productivity to more accurately communicate effectiveness of clinical team and address areas for growth.
- Implemented innovative psychosocial approach to behavioral health patients through resource assessments, timelines, site visits, collaboration with medical team to improve patient care
Cancer and Blood Disorders, Neuro Oncology, Children’s Hospital of ColoradoDenver, CO
Child Life Specialist/Senior Child Life Specialist
02.2018 - 07.2021
Job overview
- Acted as primary Child Life Specialist to Neuro-Oncology patients, coordinating and executing psychosocial care for medical service line of 200+ patients who's outpatient clinic averaged 23 patients daily.
- Coordinated timelines, managed budget, created curriculum for, and executed annual sibling support event
- Promoted to senior position taking on additional leadership tasks, educational roles and managing ongoing projects
- Lead taskforce charged optimizing staffing model to leverage appropriate resources, increase hours of clinical coverage and retain staff members
- Collaborated with Radiation oncology center to create educational model, schedule template and referral system for pediatric patients
- Designed medical chart template establishing improvements, continuation of care amongst disciplines effecting patient care
- Conducted literature reviews and creating evidence based practice statements to improve patient care and utilize resources effectively.
- Managed projects in 5 departmental focus areas: quality improvement, clinical programming, research, hospital committees, employee education, student supervision
- Constructed and implemented clinical consult process within UC Health Radiation clinic to accurately meet patient needs
Pediatric Intensive Care Unit, University Of Virginia Children’s HospitalCharlottesville, VA
Special Event Coordinator/Certified Child Life Specialist
01.2017 - 02.2018
Job overview
- Established daily workflow and scope of practice as first of clinical role in pediatric intensive care unit ( PICU)
- Educated staff on scope of services in order to develop effective continuation of care and professional collaboration with medical staff
- Directed and executed citywide outreach event to educate children and families on medical services offered b facility and improve accessibility to care, event was highest attended in 5 year history.
- Appeared on multimedia platforms to promote and discuss community event (radio, newspaper, local television)
- Pursued departmental growth through through data collection, education and written proposals to communicate need for additional staff; successfully doubling staff within first year
- Authored multiple educational resources as contributing member of the Bereavement Committee and Patient and Family Education Committee
- Participated in contributing psychosocial perspective in unit wide interdisciplinary initiative to decrease ICU delirium in PICU patients
Education
Cornell UniversityOnline
Graduate Certificate from Project Management
12.2022
University of Missouri - ColumbiaColumbia, MO
Master of Science from Human Development And Family Studies
08.2016
Certification
Certified Child Life Specialist, CCLS, ACLP - Obtained 2016, Renewed 2021
Timeline
Emergency Department Child Life Specialist
Cardinal Glennon Children's Hospital
07.2021 - Current
Child Life Specialist/Senior Child Life Specialist
Cancer and Blood Disorders, Neuro Oncology, Children’s Hospital of Colorado
02.2018 - 07.2021
Special Event Coordinator/Certified Child Life Specialist
Pediatric Intensive Care Unit, University Of Virginia Children’s Hospital
01.2017 - 02.2018
Cornell University
Graduate Certificate from Project Management
University of Missouri - Columbia
Master of Science from Human Development And Family Studies
Publications and Evidence Based Practices
“Improving the Pediatric Patient Experience During Radiation Therapy – A Children’s Oncology Group Study”
International Journal of Radiation Oncology, Biology, Physics September 11, 2020
“The Implementation of Incentive Bases Rewards in Pediatrics” Organizational EBP April 2021
Additional Committee Involvement
Bereavement Committee - Contributing member, Authored published resources, University of Virginia
Patient and Family Education Committee - Contributing member, Authored published resources, University of Virginia
PICU Up! - Intensive Care Unit Delirium Taskforce - Establishing/Contributing Member, University of Virginia
Child Life Research Committee - Contributing Member, Authored Evidence Based Practice Statements, Children's Hospital Colorado
Center for Cancer and Blood Disorders Palliative Care Committee - Founding Member, Children's Hospital Colorado
Brave, Safe, Loved - Founding Board Member for Pediatric Mental Health Non-Profit Organization
Publications and Evidence Based Practices
“Improving the Pediatric Patient Experience During Radiation Therapy – A Children’s Oncology Group Study”
International Journal of Radiation Oncology, Biology, Physics September 11, 2020
“The Implementation of Incentive Bases Rewards in Pediatrics” Organizational EBP April 2021
Publications
“Improving the Pediatric Patient Experience During Radiation Therapy – A Children’s Oncology Group Study”
International Journal of Radiation Oncology, Biology, Physics September 11, 2020
“The Implementation of Incentive Bases Rewards in Pediatrics” Organizational EBP April 2021
Additional Committee Involvement
Bereavement Committee - Contributing member, Authored published resources, University of Virginia
Patient and Family Education Committee - Contributing member, Authored published resources, University of Virginia
PICU Up! - Intensive Care Unit Delirium Taskforce - Establishing/Contributing Member, University of Virginia
Child Life Research Committee - Contributing Member, Authored Evidence Based Practice Statements, Children's Hospital Colorado
Center for Cancer and Blood Disorders Palliative Care Committee - Founding Member, Children's Hospital Colorado
Publications
“Improving the Pediatric Patient Experience During Radiation Therapy – A Children’s Oncology Group Study”
International Journal of Radiation Oncology, Biology, Physics September 11, 2020
“The Implementation of Incentive Bases Rewards in Pediatrics” Organizational EBP April 2021
Additional Committee Involvement
Bereavement Committee - Contributing member, Authored published resources, University of Virginia
Patient and Family Education Committee - Contributing member, Authored published resources, University of Virginia
PICU Up! - Intensive Care Unit Delirium Taskforce - Establishing/Contributing Member, University of Virginia
Child Life Research Committee - Contributing Member, Authored Evidence Based Practice Statements, Children's Hospital Colorado
Center for Cancer and Blood Disorders Palliative Care Committee - Founding Member, Children's Hospital Colorado
Similar Profiles
Brittany HartungBrittany Hartung
Pediatric Stepdown Nurse at Cardinal Glennon Children's HospitalPediatric Stepdown Nurse at Cardinal Glennon Children's Hospital
Sharadon HeathSharadon Heath
Staff RN, NICU at SSM Health Cardinal Glennon Children's HospitalStaff RN, NICU at SSM Health Cardinal Glennon Children's Hospital
Jasmine Kemp JohnsonJasmine Kemp Johnson
Registered Nurse at Cardinal Glennon Children's HospitalRegistered Nurse at Cardinal Glennon Children's Hospital
Dion WashingtonDion Washington
Switchboard Operator at Cardinal Glennon Children's HospitalSwitchboard Operator at Cardinal Glennon Children's Hospital
Celestina AlstonCelestina Alston
General Laborer/Warehouse/Customer Service Rep at Crown Staffing Agency- "Premium"/ "Drury Inn HotelGeneral Laborer/Warehouse/Customer Service Rep at Crown Staffing Agency- "Premium"/ "Drury Inn Hotel