Stephanie Sutherland
Springfield,MA
Summary
Dedicated college student with a passion for learning and a commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and is eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
2
2
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Intermural Referee
Springfield College Campus Recreation
Springfield, MA
01.2023 - 05.2024
- Promoted good sportsmanship among players.
- Communicated with fans, coaches, players, and other umpires.
- Navigated difficult situations using effective communication and explanation of game rules.
- Maintained gameplay by managing player substitutions, fouls, and timeouts.
- Made impartial and fair decisions to maintain the trust and respect of players, coaches, and fans.
- Enforced rules and regulations during games to facilitate safe and fair play.
Bank Teller
Ion Bank
Oxford, CT
08.2022 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Performed cash handling duties including counting currency, coins and checks.
- Educated customers about different types of banking services available at the branch.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Maintained efficient teamwork for optimal customer service delivery.
- Assisted customers by investigating account-related inquiries.
- Ensured prompt processing of loan payments
- Exhibited superior communication skills while addressing customer requirements promptly.
Intermural Referee Supervisor
Springfield College Campus Recreation
Springfield, MA
09.2024 - Current
- Explained and taught regulations and rules to players and coaches.
- Promoted good sportsmanship among players.
- Write nightly reports on how each night of games went, including injuries, forfeits, referee behavior, and game times
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
Education
High School Diploma -
Naugatuck High School
Naugatuck, CT 09.2019 - 06.2023
Bachelor of Science - Athletic Training/Exercise Science
Springfield College
Springfield, MA 2023.Aug - Current
Skills
- Teamwork
- Adaptation
- Athletics
- Customer Relationship Management
- Customer Needs Assessment
- Communication
- Financial Transactions
- Time-management
- Professionalism
- Collaboration
Affiliations
- Summer New Student Orientation Leader
- Resident Assistant
- Class officer (Vice President)
- Intramural Referee Supervisor
- Club Ultimate Frisbee
Certification
- CPR/AED/First Aid (#01MC4CE)
Accomplishments
- Springfield College Presidential Scholar Merit Scholarship
Languages
Spanish
Limited
Volunterrism
- I have contributed more than 50 hours of community service to a softball skills summer camp, I facilitated the growth of young female athletes' skills in softball, the age range of this summer camp is 5-13, and I worked with all ages to facilitate their knowledge of the sport. (Years: 2021-2023)
Interests
Athletics
Literature
Entertainment
Community Building
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