Stephanie Taft
Columbia,MO
Summary
Dynamic and compassionate professional with extensive experience in caregiving and customer service at Modani Care of Missouri. Proven ability to resolve conflicts and enhance client satisfaction through clear communication and empathetic support. Skilled in medication distribution and safety awareness, ensuring a high standard of care and well-being for clients.
Overview
25
25
years of professional experience
Work History
Caretaker
Modani Care of Missouri
04.2024 - Current
Cleaning home/run errands/meal prep/grocery shop/dispense medication/
Leasing Consultant
The Greens at Columbia
03.2008 - 08.2008
Writing lease/lease breakdown/scheduled appointments/apartment show/move in/move out
Customer Service Representative
University of Missouri Ob/gyn
04.2001 - 07.2002
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
University of Missouri Pediatrics
02.2000 - 05.2001
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Sturgeon R-V
Sturgeon, MO05.1999
Skills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
- Compassionate caregiving
- Personal hygiene maintenance
- Medication distribution
- Nutrition monitoring
- Medication reminders
- Emotional support
- Troubleshooting and repair
- Adaptable problem-solving
- Companionship skills
- Preventive Maintenance
- Transportation assistance
- Healthcare coordination
- Event setup
- Mobility support
- Basic carpentry
- Mobility assistance
- Physical therapy support
- SOP compliance
- Interpersonal relationships
- Professional boundaries
- Disease prevention
- OSHA requirements
- Housekeeping support
- Building winterizing
- Patient assistance
- Restaurant equipment maintenance
- Customer relations
- Health and safety compliance
- Clear communication
- Creative thinking
- Customer service
- Decision-making
- Conflict resolution
- Problem-solving
- Timekeeping
- Furniture cleaning
- Microsoft office
- Laundry and dry cleaning
- Employee work scheduling
- Inventory replenishment
- Multi-line telephone systems
Timeline
Caretaker
Modani Care of Missouri
04.2024 - Current
Leasing Consultant
The Greens at Columbia
03.2008 - 08.2008
Customer Service Representative
University of Missouri Ob/gyn
04.2001 - 07.2002
Customer Service Representative
University of Missouri Pediatrics
02.2000 - 05.2001
Sturgeon R-V
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