Stephanie Taylor
Buford,GA
Summary
Result-driven professional with strong customer service skills. Proven ability to manage inventory and provide technical support, enhancing team performance and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
COUSTMER SERVICE
Kroger
Columbia, South Carolina
08.2020 - Current
- Assisted clients with product selections based on preferences and needs.
- Managed inventory levels to ensure availability of popular items.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Sales Associate
Spectrum
Columbia, South Carolina
01.2020 - 07.2025
- Handled customer inquiries through phone and email communication.
- Provided technical support for software and hardware-related issues.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to resolve complex customer issues.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Fulfillment Associate
Amazon
Jefferson, Georgia
08.2024 - 05.2025
- Processed and packaged customer orders for timely shipment.
- Operated warehouse equipment to move products efficiently.
- Maintained inventory accuracy through regular stock checks.
- Completed day-to-day duties accurately and efficiently.
- Provided leadership, guidance, and mentorship to subordinate personnel.
Education
High School Diploma -
Kenneth Shuler
Columbia, SC12-2024
Skills
- Customer service
- Effective communication
- Inventory management
- Team collaboration
- Technical support
- Problem solving
- Leadership experience
- Time management
- Remote office availability
- Friendly, positive attitude
Certification
- cosmetology license
Timeline
Fulfillment Associate
Amazon
08.2024 - 05.2025
COUSTMER SERVICE
Kroger
08.2020 - Current
Sales Associate
Spectrum
01.2020 - 07.2025
High School Diploma -
Kenneth Shuler
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