Open To Work
Stephanie Tellez
Columbia Sportswear
Riverside,CA
2
Languages
4
years of professional experience
Dynamic Sales Associate at Columbia Sportswear with exceptional customer service and problem-solving skills. Proven ability to enhance customer confidence and drive sales through effective product knowledge and teamwork. Highly reliable in managing inventory and executing visual standards, contributing to a well-organized and engaging shopping experience.
Work History
Sales Associate Supervisor
3 Years 7 Months- Assisted customers with product selection using Columbia Sportswear knowledge and brand-fit recommendations.
- Processed POS transactions accurately while handling returns, exchanges, and payment support.
- Maintained organized sales floor by replenishing merchandise and executing visual presentation standards.
- Supported fitting room operations by managing items, recovering product, and keeping area tidy.
- Explained product features, materials, and performance benefits to improve customer confidence in purchases.
- Monitored inventory levels and communicated stock needs to support timely merchandise availability.
- Managed returns, exchanges and refunds in accordance with store policy.
- Supervised sales floor operations, ensuring consistent customer service and brand standards.
- Trained associates on product knowledge, selling techniques, and store procedures.
- Supported opening and closing procedures, including cash handling and daily floor setup.
Education
High School Diploma
Medical Assistant
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Exceptional customer service
Team player attitude
Highly reliable
Brand awareness
Strong leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate Supervisor
Columbia Sportswear
10.2020 - 05.2024Read More
Norte Vista High School
High School Diploma
Read More
American College of Healthcare
Medical Assistant
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