Stephanie "Tessa" Hall
Deatsville,USA
Summary
Certified Pharmacy Technician (CPhT) with 17+ years of experience across hospital, home infusion, retail, mental health, and federal healthcare settings. Currently serving at the Department of Veterans Affairs (CAVHCS), supporting safe and efficient medication distribution for Veterans. Proven leadership as a Pharmacy Technician Supervisor with experience in staffing, scheduling, hiring, payroll, automated dispensing systems, inventory control, compliance, and patient safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Department of Veterans Affairs (CAVHCS)
Tuskegee, AL
03.2026 - Current
- Refill Pyxis automated dispensing cabinets across multiple patient care areas ensuring accurate inventory levels
- Deliver patient-specific medications and doses to nursing units to support timely administration
- Utilize VistA/CPRS to generate labels and run patient movement lists for workflow prioritization
- Conduct comprehensive ward inspections including full inventory counts, expiration monitoring, removal of medications unused for 90+ days (excluding standard stock or active orders), and proactive removal of medications within 30 days of expiration from Pyxis to ensure compliance and patient safety
- Operate TCGRx prepacking machine to package medications accurately and efficiently
- Maintain compliance with VA policies, federal regulations, and medication safety standards
- Assists with crash cart inspections, ensuring medications were properly stocked, within expiration, and compliant with safety standards
- Performs comprehensive expiration date audits of pharmacy inventory, identifying and removing expired or soon-to-expire medications to ensure compliance with safety and regulatory standards
- Receives and puts away Cardinal order
- Double checks stock and writes down what needs to be ordered so there is no delay in patient care
Certified Pharmacy Technician
Birmingham Vital Care
Calera, AL
07.2022 - 03.2026
- Prepared IV medications and supplies for home infusion patients
- Performed sterile compounding under USP standards
- Managed inventory and ordered medications, home infusion supplies, office supplies, and clean room supplies through Cardinal Health, McKesson, Tacy Medical, Biologix, and IMS, ensuring optimal stock levels and uninterrupted patient care
- Ordered specialty medications through CuraScript, supporting timely access to high-cost therapies for patients
- Managed recalls
- Handled returning unused medications and supplies
- Set up for expired medications to be taken back through a company
- Coordinated deliveries and created efficient driver routes
- Managed shipping using Optifreight and external carriers
- Maintained cleanroom compliance logs and documentation
- Conducted patient follow-up calls to assess medication adherence, supply levels, and tolerance, escalating adverse reactions and concerns to pharmacists to support safe and effective therapy
Pharmacy Technician Supervisor
Jackson Hospital
Montgomery, AL
04.2020 - 06.2022
- Supervised pharmacy technicians ensuring 24/7 operational coverage
- Managed staff schedules, payroll, hiring, onboarding, and disciplinary actions including terminations
- Managed staff scheduling, including approval/denial of time-off requests and coordination of equitable holiday rotations to ensure consistent departmental coverage
- Participated in hiring processes by screening applicants, selecting qualified candidates for interviews, and coordinating interview scheduling
- Conducted interviews and trained new technicians improving workflow and performance
- Completed annual performance evaluations and one-on-one review meetings
- Administered Pyxis system including user setup, discrepancy monitoring, and daily reporting
- Directed and coordinated ward inspection activities by assigning technicians to designated Pyxis machines and carousel sections, ensuring accountability, timely inventory reconciliation, and proactive expiration management
- Operated pharmacy carousel system for medication storage and distribution
- Generated reports related to inventory, discrepancies, and diversion monitoring
- Participated in weekly leadership meetings with department leaders to discuss operations, workflow improvements, and patient safety initiatives
- Assisted with purchasing and exposure to 340B program processes
- Assisted with maintenance of crash carts and fire medic boxes, ensuring proper medication stocking, expiration compliance, and readiness for emergency use
Certified Pharmacy Technician (Sole Technician)
Genoa Healthcare
Ft. Walton Beach, FL
08.2019 - 04.2020
- Independently managed daily pharmacy operations in a mental health setting
- Entered prescriptions, processed refills, and handled insurance claims
- Maintained inventory and ensured regulatory compliance
- Shipped medications to patients via USPS
Certified Pharmacy Technician
North Okaloosa Medical Center
Crestview, FL
03.2018 - 04.2020
- Prepared IV medications including antibiotics, TPNs, epidurals, and PCAs
- Refilled Pyxis and Omnicell systems across hospital units
- Assisted with inventory management and crash cart preparation
Certified Pharmacy Technician / Lead Technician
Crestview Pharmacy
Crestview, FL
01.2009 - 03.2018
- Compounded bioidentical hormone creams and sublingual tablets
- Managed inventory and ordered medications through McKesson
- Operated robotic dispensing systems and processed prescriptions
- Promoted to Lead Technician assisting with training and workflow management
Education
Coursework toward degree
Northwest Florida State College
Pre-Pharmacy coursework
Pensacola State College
Skills
- Pyxis & Omnicell
- VistA/CPRS
- TCGRx
- Sterile Compounding (USP )
- Inventory Management
- Recalls
- Ward Inspections
- Drug Diversion Monitoring
- Staff Supervision
- Scheduling & Payroll
- Hiring & Training
Certification
Certified Pharmacy Technician (CPhT)
Timeline
Pharmacy Technician
Department of Veterans Affairs (CAVHCS)
03.2026 - Current
Certified Pharmacy Technician
Birmingham Vital Care
07.2022 - 03.2026
Pharmacy Technician Supervisor
Jackson Hospital
04.2020 - 06.2022
Certified Pharmacy Technician (Sole Technician)
Genoa Healthcare
08.2019 - 04.2020
Certified Pharmacy Technician
North Okaloosa Medical Center
03.2018 - 04.2020
Certified Pharmacy Technician / Lead Technician
Crestview Pharmacy
01.2009 - 03.2018
Pre-Pharmacy coursework
Pensacola State College
Coursework toward degree
Northwest Florida State College