Stephanie Thayne
Ogden,UT
Summary
I recently interned with Ogden Regional Medical Center in their HR office. It was here that I found my passion working in the healthcare industry. I am excited for this opportunity to interview with another HCA facility as a Medical Office Specialist where my talents, skills, and passion will contribute to the HCA culture and help the organization thrive.
Overview
12
12
years of professional experience
Work History
Human Resources Intern
OGDEN REGIONAL MEDICAL CENTER
Ogden, Utah
02.2020 - 05.2020
- Helped HR office navigate uncharted waters during onset of COVID
- Employee Relations meetings/discussions and policy navigation
- Transformed New Employee Orientation to online platform
- Created "This is My Why" billboard to increase employee morale
- Organized/uploaded employee documentation for Joint Commission
- Revised New Director Repository Checklist after interviewing department directors and leaders
Human Resources / Accounting Clerk
SORENSON DEVELOPMENT
Salt Lake City, Utah
01.2011 - 05.2011
- Managed filing and retrieved employee records and information
- Relieved front desk during breaks/lunch: greeting guests, scheduling, answering phones, sorting mail
- Managed intercompany billing / balancing
- Onboarding process: background checks, acceptance/rejection letters, scheduling orientation, etc
- Worked extensively with Excel and various software programs
Bank Teller
WELLS FARGO
Ogden, UT
05.2008 - 01.2011
- Explained and helped more than 100 customers per week understand their account benefits.
- Effectively handled customer complaints and concerns.
- Consistently exceeded weekly and quarterly sales targets.
- Trained, coached, and mentored co-workers to reach sales targets.
- Handled large cash and electronic transactions daily
- Balanced end-of-the-day transactions
Education
Bachelor of Science - Organizational Communication
Weber State University
Ogden, UT08.2020
Internship - Business / Leadership
Disney University
Orlando, FLSkills
- Front office: scheduling, answering phones, greeting guests
- Accounting / Billing / Balancing
- Employee Relations
- Onboarding Process
- Employee Development and Training
- Leadership / Management
- Listening / Interviewing
- Teamwork / Collaboration
- Customer Service / Sales
- Intercultural Communication
- Interpersonal Communication
- Presentation / Public Speaking
- Writing / Research
- MS Office: Word, Excel, Power Point, Outlook
Timeline
Human Resources Intern
OGDEN REGIONAL MEDICAL CENTER
02.2020 - 05.2020
Human Resources / Accounting Clerk
SORENSON DEVELOPMENT
01.2011 - 05.2011
Bank Teller
WELLS FARGO
05.2008 - 01.2011
Bachelor of Science - Organizational Communication
Weber State University
Internship - Business / Leadership
Disney University
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