Professional Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline

Stephanie Thompson

Ollie’s Bargain Outlet
Palm Beach County,FL
1
Certification
6
years of professional experience

Professional Summary

Reliable and hardworking individual with experience in retail, customer service, and warehouse operations. A fast learner who enjoys helping others, working as part of a team, and staying organized. I have strong communication, customer service, and time management skills, along with CNA and HHA certifications. I am dependable, willing to learn new things, and always bring a positive attitude to the workplace. I take pride in doing my job well, supporting others, and providing excellent service.

Work History

Retail Associate

Ollie’s Bargain Outlet | 04.2025undefined
  • Performed cashiering and customer service duties
  • Organized merchandise and recovered sales floor
  • Assisted customers with product inquiries

Sales Associate

4 Months
All Uniform Wear | 04.2026 - 08.2026
  • Assisted customers in selecting appropriate uniforms based on needs and preferences.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Warehouse Manager

1 Year 4 Months
Warehouse Operations | 09.2024 - 01.2026
  • Processed, sorted, and packed packages accurately and efficiently
  • Managed shipping and receiving to ensure timely delivery of goods
  • Maintained organized inventory and work areas
  • Ensured accuracy and quality control for outgoing shipments

3 Months
Palm Beach County Supervisor of Elections | 03.2024 - 06.2024
  • Answered calls from voters and provided accurate information
  • Scheduled voter appointments and assisted with office operations
  • Maintained professionalism and confidentiality

Store Associate

9 Months
Ross Dress for Less | 05.2023 - 02.2024
  • Operated cash register and assisted customers with purchases
  • Maintained dressing rooms and sales floor organization
  • Assisted with stocking and floor recovery

Crew Member

1 Year 4 Months
Wendy’s | 02.2021 - 06.2022
  • Provided friendly customer service in a fast-paced environment
  • Operated front register and handled cash transactions
  • Prepared food according to safety and quality standards
  • Closed and cleaned dining room and kitchen areas

Education

Certified Nursing Assistant Diploma

Allison Empower Yourself
  • Completed multiple CNA training modules covering essential nursing assistant skills and patient care.
  • Successfully completed all required coursework and passed the final examination to earn CNA certification.
  • Trained in personal care, hygiene assistance, infection control, patient safety, and activities of daily living.
  • Developed knowledge of vital signs, proper body mechanics, safe transfers, and assisting patients with mobility.
  • Learned effective communication, resident rights, privacy, and compassionate patient care.
  • Completed CPR training and received CPR certification.
  • Prepared to provide respectful, dependable, and quality care while promoting patient dignity, comfort, and independence.

Home Health Aide

NCO Online Acedemy

Completed a Home Health Aide (HHA) certification program, including coursework and exams focused on providing safe, compassionate, and quality care to patients and residents. Successfully completed all required courses and passed the examinations to earn my HHA certification.

Coursework included:

  • Personal care and hygiene assistance
  • Patient safety and infection control
  • Basic first aid and emergency procedures
  • Vital signs and patient observation
  • Proper body mechanics and safe transfers
  • Communication and interpersonal skills
  • Assisting with activities of daily living (ADLs)
  • Resident rights, privacy, and confidentiality
  • Nutrition, meal preparation, and feeding assistance
  • Professionalism and compassionate patient care
  • CPR training/certification

High School Diploma

Palm Beach Lakes Community High School | West Palm Beach, FL | 05.2023

Senior year

  • Programs & Activities:
  • First Priority
  • Best Buddies
  • Medical Academy
  • Flag Football
  • Step & Dance

Skills

Skills
Customer Service & Client Relations
Cash Handling & POS Operations
Patient Care & Resident Support
Communication & Active Listening
Teamwork & Collaboration
Organization & Time Management
Attention to Detail
Problem-Solving & Conflict Resolution
Fast Learner & Adaptable
Reliable & Punctual
Compassionate & Patient-Focused
Maintaining Clean & Safe Work Environments
CPR Certified
Certified Nursing Assistant (CNA)
Home Health Aide (HHA)

Personal Information

Title: Customer Service Retail Warehouse Operations

Certification

Home Health Aide Certificate (HHA)

Certificate Nursing Assistant Diploma (CNA)

Timeline

Sales Associate

All Uniform Wear
04.2026 - 08.2026Read More

Retail Associate

Ollie’s Bargain Outlet
04.2025 Read More

Warehouse Manager

Warehouse Operations
09.2024 - 01.2026Read More

Palm Beach County Supervisor of Elections
03.2024 - 06.2024Read More

Store Associate

Ross Dress for Less
05.2023 - 02.2024Read More

Crew Member

Wendy’s
02.2021 - 06.2022Read More

Allison Empower Yourself

Certified Nursing Assistant Diploma
Read More

NCO Online Acedemy

Home Health Aide
Read More

Palm Beach Lakes Community High School

High School Diploma
Read More
Stephanie Thompson