Stephanie Tirado
Tampa
Summary
Compassionate caregiver skilled in emotional support and personal care. Strong background in customer relationship management and technical troubleshooting. Experienced in collaborating with teams to enhance service delivery and client satisfaction. Committed to safety protocols while adapting to diverse challenges in caregiving and technology-related roles. Ready to contribute effectively to a dynamic team and support organizational growth.
Overview
14
14
years of professional experience
Work History
BHT
Ibis healthcare
Tampa
04.2025 - Current
- Executed day-to-day duties with a focus on accuracy and efficiency.
- Identified needs of customers promptly and efficiently.
- Addressed customer requests and answered questions to enhance satisfaction.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Resolved issues using strong problem-solving skills to ensure timely solutions.
Caregiver, Special Needs
HCDC
Tampa
10.2021 - 02.2025
- Provided daily personal care and support to individuals with special needs.
- Assisted clients with daily living activities and mobility tasks.
- Cultivated positive relationships with clients and families to enhance trust and communication.
- Trained new staff on caregiving techniques and safety protocols.
- Monitored client behavior and health, promptly reporting significant changes to supervisors for timely interventions.
- Ensured a safe, clean, and supportive environment for all clients.
- Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
- Developed positive relationships with families of special needs individuals.
- Observed, reported and documented patient status and care provided.
- Monitored physical and emotional health of clients.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
- Assisted in the development of life skills such as communication and mobility.
- Offered emotional support during difficult times such as illness, hospitalization or bereavement.
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Customized care plans to meet specific needs of each client, ensuring personalized support.
- Kept up-to-date on the latest developments in the field of special education through continuing education courses.
- Instructed clients on proper use of assistive devices such as wheelchairs, walkers.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Trained family members on effective bedside care techniques for better support.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Elderly Caregiver
Tomasa Ortega
Tampa
03.2012 - 03.2018
- Assisted clients with daily personal care tasks and activities.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship and emotional support to elderly clients.
- Provided companionship and emotional support, enhancing clients' overall well-being and quality of life.
- Administered medications according to prescribed schedules and guidelines.
- Monitored vital signs and medication use, documenting variances to ensure proper care and timely interventions.
- Coordinated transportation for medical appointments and social outings, promoting client engagement and access to necessary services.
- Prepared nutritious meals catering to dietary restrictions and preferences.
- Maintained a clean and safe living environment for clients.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Communicated effectively with family members regarding client needs and updates.
- Developed strong relationships with clients based on trust and respect.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Ensured safety of clients in their home environment by using appropriate equipment and techniques.
- Respected the privacy, dignity and confidentiality of each client served.
- Improved patient outlook and daily living through compassionate care.
- Responded quickly in emergency situations in a calm manner.
Education
High School Diploma -
Penn Foster
Online11-2020
Associate of Science - Medical Billing And Coding
Penn Foster Career School
Scranton, PASkills
- Medication administration
- Safety protocol compliance
- Health monitoring
- Assistive device instruction
- Personal care techniques
- Customer relationship management
- Advanced technical troubleshooting
- First aid certification
- [Type] Software Proficiency
- Data management
- Problem solving
- Team management
- Time management
- Computer skills
- Microsoft Word
- Microsoft Office
- Training and mentorship
- Organization
- Project planning
- Team collaboration
- Teamwork and collaboration
- Excellent communication
- Effective communication
- Friendly, positive attitude
- Organization and time management
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
BHT
Ibis healthcare
04.2025 - Current
Caregiver, Special Needs
HCDC
10.2021 - 02.2025
Elderly Caregiver
Tomasa Ortega
03.2012 - 03.2018
High School Diploma -
Penn Foster
Associate of Science - Medical Billing And Coding
Penn Foster Career School