Stephanie Tran
Charlotte,NC
Summary
Enthusiastic psychology graduate and knowledgeable behavior technician seeking to work a full-time entry-level position where attention to detail and exemplary interpersonal skills will be appreciated. Well-versed in de-escalating conflict and building relationships through communication skills and conflict resolution techniques. Dedicated to balancing high degree of compassionate care with privacy and understanding.
Overview
2
2
years of professional experience
Work History
Behavioral Technician
Enspirit Healthcare
Charlotte, North Carolina
04.2023 - Current
- Implemented behavior intervention plans, collecting and analyzing data
- Provided one-on-one therapy to children with developmental disorders
- Monitored patients' well-being, communicating progress to parents and maintaining accurate records to support evidence-based interventions
- Performed crisis intervention techniques when necessary
Preschool Assistant Teacher
C.O.S. Kids
Charlotte, North Carolina
10.2022 - 03.2023
- Provided guidance to students on proper behavior and social etiquette with others in classroom settings.
- Established a caring and safe environment for the children, assisting in activities to improve the overall care and quality of education
- Monitored individual student progress through assessments such as observation checklists and anecdotal records.
Product Training Specialist Intern
Xactly Corp
Charlotte, North Carolina
05.2022 - 08.2022
- Developed a total of twelve new training guides for customers using software applications including Pendo
- Assisted with troubleshooting customer issues related to product usage.
- Obtained and altered previously published manuals and guides ensuring compatibility with new company format
Internal Account Manager Intern
Action Plus Ideas
Charlotte, North Carolina
08.2021 - 10.2021
- Led a 3-member team to research and resolve companies marketing miscommunications, overseeing 1000+ orders to large companies such as Atrium Health
- Developed training programs for new hires in regards to shipping software (ShipStation, Fedex, UPS); shortening training period and enabling new hires to resolve 50+ shipping issues in their first month
Education
Bachelor of Science - Psychology
University of North Carolina Charlotte
2023
Skills
- Proficient in G Suite, Adobe Suite, Microsoft Suite, Social Media (Twitter, Instagram, TikTok), Canva, MailChimp, ShipStation
- Charting and Clinical Documentation
- Crisis Prevention Intervention (CPI)
- Behavioral Health
Leadership & Activities
XactlyEnspirit
Director of Education, UNC Charlotte Asian Student Association (Charlotte, NC)
May 2020 - May 2022
- Coordinated educational and mental health programs for ASA, the largest Asian American student association at UNCC
- Facilitated discussions with UNCC student body government and administration to create the Intercultural Leadership Council
Community Organizer, Jamil Student Food Pantry (Charlotte, NC)
Jan 2020 - Jan 2021
- Organized donation drives for Jamil Student Food Pantry, serving 3k+ students struggling with food insecurity
References
References available upon request.
Timeline
Behavioral Technician
Enspirit Healthcare
04.2023 - Current
Preschool Assistant Teacher
C.O.S. Kids
10.2022 - 03.2023
Product Training Specialist Intern
Xactly Corp
05.2022 - 08.2022
Internal Account Manager Intern
Action Plus Ideas
08.2021 - 10.2021
Bachelor of Science - Psychology
University of North Carolina Charlotte
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