Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Stephanie Trejo

Upland

Summary

With over ten years of customer service experience, I am a highly reliable professional skilled in problem identification and resolution. My excellent organizational and time management abilities, along with expertise in filing and data entry, enable effective management of multiple simultaneous projects by prioritizing workloads. Thriving in public-facing roles, I am detail-oriented and excel at working under tight deadlines in a team-oriented environment. Outstanding communication skills and proficiency in Microsoft Office, Word, and Excel contribute to delivering exceptional results.

Overview

13
13
years of professional experience

Work History

Direct Care Service

Ability Pathways
01.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Instructor

High Roads
12.2019 - 03.2020
  • Supported individuals with developmental disabilities to gain work experience.
  • Arrange meetings with supervisors and client families regarding clients
  • Organized and filed documents systematically.

Caregiver

ResCare
03.2019 - 12.2019
  • Provided medication administration, personal care, and assistance with daily living activities to clients.
  • Allocated expenditures efficiently within budget.
  • Maintained dependable, patient interactions while demonstrating client sensitivity.

Administrative Assistant

County of San Bernardino DBH
03.2012 - 08.2015
  • Prepare application forms for client treatment and initiate procedures to refer clients to other agencies for assistants
  • Answer telephones, respond to a variety of questions, public contact, clarify policies and procedures
  • Kept attendance records of clients, prepared reports, data entry, filed important documents, Coordinated, managed, and directed the development of several projects
  • Schedule and make appointments

Education

Diploma -

Ruben Salazar High School
Pico Rivera, CA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Personal Information

Title: Administrative Assistant

Timeline

Direct Care Service

Ability Pathways
01.2022 - Current

Instructor

High Roads
12.2019 - 03.2020

Caregiver

ResCare
03.2019 - 12.2019

Administrative Assistant

County of San Bernardino DBH
03.2012 - 08.2015

Diploma -

Ruben Salazar High School

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