- I like to help people out and give back to the community I also love hanging with family and friends My hobbies are interior design, crafting, and DIY projects I'm also into fashion, camping, hiking, and exploring famous landmarks, historical sites, and cultural attractions when I travel I really like food tourism, too
STEPHANIE TRITICO
Nederland,TX
Summary
Adept at enhancing customer satisfaction and streamlining project delivery, I excelled at Coburn Supply Company by merging expert problem-solving with analytical thinking. My tenure as a Kitchen and Bath Specialist and later, Showroom Manager, saw significant sales growth and improved operational efficiency, underpinned by strong customer relations and a keen eye for design optimization.
Overview
28
28
years of professional experience
Work History
Kitchen and Bath Specialist
Coburn Supply Company
08.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Streamlined project delivery processes, reducing completion times significantly.
- Met with industry representatives to keep up to date on new trends and products.
- Worked in showrooms to continue to develop my customer service skills.
- Travel to showroom to provide technical, product and sales support.
Kitchen and Bath Showroom Manager
Coburn Supply Company
03.2017 - 08.2022
- Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Generated personal sales to meet or exceed established sales goals.
- Attended numerous vendor factory trips and tours to gain product knowledge and provide input on the products we distribute.
- Attended numerous KBIS conferences to gain product knowledge and research new products to promote.
Kitchen and Bath Showroom Sales
Coburn Supply Company
08.1996 - 03.2017
- Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
- Conducted thorough site evaluations to identify potential challenges and incorporate necessary adjustments into project plans.
- Optimized use of space in kitchen and bath designs by incorporating creative storage solutions.
- Delivered functional yet aesthetically pleasing designs by balancing client preferences with practical considerations such as budget constraints or architectural limitations.
Education
Bachelor of Science - Interior Design
Lamar University
Beaumont, TX08-1996
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
Interests
Timeline
Kitchen and Bath Specialist
Coburn Supply Company
08.2022 - Current
Kitchen and Bath Showroom Manager
Coburn Supply Company
03.2017 - 08.2022
Kitchen and Bath Showroom Sales
Coburn Supply Company
08.1996 - 03.2017
Bachelor of Science - Interior Design
Lamar University
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