Stephanie Tucker
South Milwaukee
Summary
Dedicated Crew Trainer with expertise in training program development and compliance oversight. Proven ability to enhance team performance and customer satisfaction through effective communication and problem solving.
Overview
10
10
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
South Milwaukee
10.2016 - Current
- Trained new crew members on food preparation and safety standards.
- Trained new team members in operational procedures at the start of their employment.
- Developed training programs to strengthen team skills and improve operational efficiency.
- Monitored crew member performance, providing targeted feedback and guidance.
- Provided constructive feedback and one-on-one coaching to employees.
- Encouraged open communication between trainees and management throughout the learning process.
- Ensured that all safety protocols were followed during training sessions.
- Oversaw daily operations to ensure compliance with company policies.
- Coordinated team schedules to ensure adequate staffing during peak hours.
- Delivered exceptional customer service by addressing inquiries and resolving issues.
- Monitored food quality and presentation to meet McDonald's standards.
- Promoted a positive work environment through teamwork and effective communication.
- Stayed up to date on requirements of all team positions to optimize training.
- Planned and delegated group and individual work assignments to trainees.
Education
High School Diploma -
South Milwaukee High School
South Milwaukee06-2010
Skills
- Training program development
- Regulatory training
- Food safety standards
- Performance monitoring
- Training coordination
- Staff management
- Customer service excellence
- Problem solving
- Team building
- Effective communication
- Constructive feedback
- Adaptability
Timeline
Crew Trainer
McDonald's Restaurant
10.2016 - Current
High School Diploma -
South Milwaukee High School