Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Miguel Montiel

Salt Lake City

Summary

Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.

Skilled crew trainer brings several years of experience to staff cultivation. Extensive expertise in organizational policies and procedures with solid history of versatility and hard work. Detail-oriented approach to addressing queries and concerns to maintain business effectiveness.

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work History

Crew Trainer

McDonald's
West Jordan
07.2023 - Current
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Assisted management in developing strategies to improve customer service standards.
  • Ensured that all safety protocols were followed during training sessions.
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Administered tests at the end of each module to evaluate understanding of topics covered.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.
  • Maintained up-to-date records of all employees' training progress and certification status.
  • Encouraged open communication between trainees and management throughout the learning process.
  • Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
  • Organized team building activities to foster a positive work environment among crew members.

Education

Hunter High School
West Valley City, UT

Skills

  • Employee training
  • Performance evaluation
  • Customer service
  • Safety compliance
  • Training program development
  • Team building

Languages

English
Native/ Bilingual

Affiliations

  • Soccer
  • Video games
  • Going out

Timeline

Crew Trainer

McDonald's
07.2023 - Current

Hunter High School