Stephanie Turner
Winston-Salem,NC
Summary
I am seeking employment with a company where I can use my experience with customer service and account management in a stimulating and challenging environment and building the success of the company while I experience advancement opportunities.
Self motivated and driven -Ambitious and outgoing personality -Professional attitude and superior communication skills -Creatively and resourcefully approaches challenges
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
9
9
years of professional experience
Work History
Senior Life Insurance Agent
Insurance Supermarket Inc
10.2021 - Current
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Maintained high standards of customer service by building relationships with clients.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Monitored competitor activity, remaining ahead of market trends and capitalizing on opportunities.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Marketed life insurance products to increase customer bases and revenue.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
Life Insurance Broker
The ASSURANCE Group
03.2016 - 08.2021
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Monitored competitor activity, remaining ahead of market trends and capitalizing on opportunities.
Life Insurance Broker
Efinancial
07.2014 - 03.2016
- Maintained high standards of customer service by building relationships with clients.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Educated clients on insurance policies and procedures.
Skills
- Insurance sales
- Account management
- Sales management
- Management
- Cold calling
- Telemarketing
- Direct Sales (10 years)
- Upselling
- Business Development
- CRM Software
- Customer Relationship Management
- Certifications and Licenses
- Life, Annuties
- September 2014 to Present
Timeline
Senior Life Insurance Agent
Insurance Supermarket Inc
10.2021 - Current
Life Insurance Broker
The ASSURANCE Group
03.2016 - 08.2021
Life Insurance Broker
Efinancial
07.2014 - 03.2016
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