Stephanie Umerah
Houston,TX
Overview
1
1
year of professional experience
Work History
The SHRL Peer Mentor Program
Mentor Collective
09.2023 - Current
- Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
- Developed strong relationships with mentees, fostering a positive learning environment.
- Encouraged mentees to develop strong decision-making and problem-solving skills.
- Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.
- Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
Server
Buffalo Wild Wings
04.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Computer Information Systems
University of Houston
Houston, TX05.2027
Skills
- Active Learning
- Academic Support
- Assertiveness Training
- Peer Counseling
- Student Support
- Field Communications
- Technical report writing
- Information Systems Knowledge
- Business Decision Support
- Computer Tools Proficiency
Timeline
The SHRL Peer Mentor Program
Mentor Collective
09.2023 - Current
Server
Buffalo Wild Wings
04.2023 - 08.2023
Bachelor of Science - Computer Information Systems
University of Houston
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