Stephanie Usuga Pineda
Tampa,FL
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Lead Lifeguard
Jeff Ellis Management
Kissimmee, FL
06.2024 - Current
- Maintained constant surveillance of patrons in the swimming area at all times.
- Used radio and digital technology to stay in constant communication with other protective service workers.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Used training and medical supplies to examine injured people and administer first aid.
- Examined recreational equipment for signs of damage and potential safety risks.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Lifeguard
Aquatica, Seaworld
Orlando, FL
06.2023 - 05.2024
- Maintained constant surveillance of patrons in the swimming area at all times.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Responded quickly to medical emergencies in the pool area.
- Used training and medical supplies to examine injured people and administer first aid.
- Performed emergency rescues when necessary.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Some College (No Degree) - General Studies
Valencia College
Orlando, FLSome College (No Degree) - Accounting
University of South Florida
Tampa, FLSkills
- Workplace safety
- Group and individual instruction
- Strong communicator
- Active learner
- Attention to detail
- Strategic planning
- Proficient in Microsoft Excel, Word, and PowerPoint
- Proficient in Google Sheets, Docs, and Drive
- Customer service
- Computer skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR Certified
- AED Certified
References
References available upon request.
Timeline
Team Lead Lifeguard
Jeff Ellis Management
06.2024 - Current
Lifeguard
Aquatica, Seaworld
06.2023 - 05.2024
Some College (No Degree) - General Studies
Valencia College
Some College (No Degree) - Accounting
University of South Florida
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