Dedicated and passionate Medical Assistant offering 8 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PCA/HHA
Celebrity Nurse Homecare
Meriden, CT
03.2018 - Current
Supervised medication administration, personal hygiene and other activities of daily living.
Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
Managed various daily job tasks, including patient transportation and appointment scheduling.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Medical Assistant
Pediatrics Associates
Waterbury, CT
03.2024 - 07.2024
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Collected samples from patients for laboratory testing purposes.
Administered injections in the system, medications and treatments as directed by the physician.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs and preparing patients for examinations.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Medical Assistant
Cell Staff
04.2022 - 10.2022
Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Stocked clinical workstations and procedure rooms with necessary supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Business Manger/Business Owner
Unique Cutz 1 / Unique Cutz 2
New Britain, CT
01.2011 - 07.2021
Designed detailed business plans to outline finances, goals, and operations of company.
Recruited and hired qualified candidates to fill open positions.
Perform clerical and administrative duties such as keeping records,paying bills
Managed financial functions such as operations budgeting, accounts payable and accounts receivable,coordinated record keeping
Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
Responded to customer inquiries by phone, email and in person.
Booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Sanitized equipment and parts to reduce risk of infections, and maintained work areas in neat fashion.
Medical Assistant/PCA
KATHY URGENT CARE/TEMP
Newington, CT
11.2020 - 03.2021
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Kept instruments and equipment clean and sanitized.
Entered insurance, demographics and health history into patient database.
Checked patients in and out for appointments and collected co-payments.
Called patients to confirm scheduled appointments and obtain additional details.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Medical Assistant /PCA
Yale New Haven Health/TEMP
New Haven, CT
09.2020 - 03.2021
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Organized charts, documents and supplies to maintain team productivity.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Registration patients Updated electronic medical record with new patient, appointment and billing information.
Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes..
Manage training onboarding new employees
Float Medical Assistant
Maxim Healthcare/TEMP
Rocky Hill, CT
03.2020 - 08.2020
Monitored patient stability by checking vital signs and weight.
Covid -19 Temp Screening keeping log for medical clearance.
Maintained clean and organized work area with adequate supplies and reagents.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Organized charts, documents and supplies to maintain team efficiency.
Printed and filed examination data records according to HIPAA patient standards.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Performed routine tests such as urine dip stick, vision and hearing tests.
Per Diem Float Medical Assistant
Eastern Cardiology
Manchester, CT
09.2019 - 07.2020
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Educated patients about medications, procedures and physician's instructions.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Selected equipment for use in ultrasound setup according to specifications of examination.
Installed and calibrated biomedical equipment to maintain accuracy levels.
Medical Assistant Extern
Obstetricians & Gynecologists Pc
Bristol, CT
06.2017 - 08.2017
Monitored patient stability by checking vital signs and weight.
Measured urine specimens and delivered to laboratory.
Sterilized medical instruments to streamline procedural use.
Assisted physicians by preparing patients for procedures, including, glucose testing and pulmonary function tests, HBG
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Sales Associate
Victoria's Secret /SEASONAL
Meriden, CT
11.2016 - 05.2017
Built trusting relationships with customers by making personal connections.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Helped average of 50+ customers per day by responding to inquiries and locating products.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Sales Associate/Manger
Metro PCS
Meriden, CT
10.2016 - 04.2017
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Offered product and service consultations and employed upselling techniques.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Medical Assistant
Branford Hall Career Institute
Southington, CT
07.2017
Skills
Electrocardiogram
Bilingual
Clinical/Administrative
Team building
Organization
Customer service
Certification
Certified Clinical Medical Assistant (CCMA)
References
References available upon request.
Timeline
Medical Assistant
Pediatrics Associates
03.2024 - 07.2024
Medical Assistant
Cell Staff
04.2022 - 10.2022
Medical Assistant/PCA
KATHY URGENT CARE/TEMP
11.2020 - 03.2021
Medical Assistant /PCA
Yale New Haven Health/TEMP
09.2020 - 03.2021
Float Medical Assistant
Maxim Healthcare/TEMP
03.2020 - 08.2020
Per Diem Float Medical Assistant
Eastern Cardiology
09.2019 - 07.2020
PCA/HHA
Celebrity Nurse Homecare
03.2018 - Current
Medical Assistant Extern
Obstetricians & Gynecologists Pc
06.2017 - 08.2017
Sales Associate
Victoria's Secret /SEASONAL
11.2016 - 05.2017
Sales Associate/Manger
Metro PCS
10.2016 - 04.2017
Business Manger/Business Owner
Unique Cutz 1 / Unique Cutz 2
01.2011 - 07.2021
Medical Assistant
Branford Hall Career Institute
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