Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Vega Rosa

Rio Grande,Puerto Rico

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.


Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Apparel Associate

Walmart
10.2021 - Current
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Created impactful store displays and merchandising layouts to maximize sales.
  • Delivered prompt, friendly service to local customers in Walmart store.

Costumer Service

Auto Zone Auto Parts
07.2018 - 03.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Tax Associate

Tax Expert Solution
02.2015 - 05.2018
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Offered clients recommendations to reduce tax liabilities.

Education

Bachelor of Arts - Business Administration

Universidad De Puerto Rico
Humacao PR
06.2027

Skills

  • Records Management
  • Risk Management
  • Regulatory Compliance
  • Data Inputting
  • Organizational Abilities
  • Account Management
  • Office Management
  • Inventory Management

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Apparel Associate

Walmart
10.2021 - Current

Costumer Service

Auto Zone Auto Parts
07.2018 - 03.2020

Tax Associate

Tax Expert Solution
02.2015 - 05.2018

Bachelor of Arts - Business Administration

Universidad De Puerto Rico

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Stephanie Vega Rosa